Elephant Insurance Review Summary: Excellent Customer Service but Room for Improvement
  • 79 users bookmarked
  • Who is this report for?
    • Insurance Agents
    • Customer Service Managers
    • Product Managers
    • Marketing Professionals
    • Business Analysts
Elephant Insurance Review Summary: Excellent Customer Service but Room for Improvement

Unlock Insights with Elephant Insurance Feedback Report

Elephant Insurance receives praise for excellent customer service, knowledgeable agents, and smooth claims process. However, some customers note increasing rates and challenges with the claims department's communication and responsiveness.

Source: Trustpilot Reviews of Elephant Insurance 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Elephant Insurance 

Insightful Elephant Insurance feedback analysis report highlighting customer service excellence and areas for improvement.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Customer care

    The customer care specialist was so nice and knowledgeable.

    Sentiment
    • Positive
    Content
    • Knowledgeable Agents
    Apr 24, 2024
  • Kimberly was very courteous and genuine…

    Kimberly was very courteous and genuine towards me and she was able to resolve all my requests and concerns.

    Sentiment
    • Positive
    Content
    • Knowledgeable Agents
    Apr 23, 2024
  • easy access online

    Very easy to access online for insurance quote,

    Sentiment
    • Positive
    Content
    • Ease of Enrollment
    Apr 21, 2024
  • very excellent customer service and…

    very excellent customer service and very knowledgeable agent

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 20, 2024
  • Great customer service

    They were very helpful in moving the policy quickly, in a no-nonsense way.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 18, 2024
  • When my car was hit while parked and it…

    When my car was hit while parked and it was totaled out I called Elephant Insurance. They help me get a rental car for 2 weeks and gave me a check so that I was able to buy another car as soon as possible.

    Sentiment
    • Positive
    Content
    • Claim Process Experience
    Apr 17, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
85 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Explore In-Depth Customer Feedback Analysis on American Collectors Insurance
    Trustpilot Reviews 81
  2. Dive Into Dairyland® Insurance Customer Feedback Analysis
    Trustpilot Reviews 75
  3. Unlock Asurion Feedback Insights & Enhance Customer Satisfaction
    Trustpilot Reviews 80
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Elephant Insurance  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Customer Service Managers, Product Managers, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.