DistroKid: Mixed Reviews on Ease of Use and Service Levels
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  • Who is this report for?
    • Music Producers
    • Record Label Executives
    • Music Marketers
    • App Developers
    • Customer Experience Managers
DistroKid: Mixed Reviews on Ease of Use and Service Levels

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Mixed reviews for DistroKid. Users appreciate the ease of use and automation for music distribution, but face issues like login problems, limited banking options, and lack of support for resolving song upload rejections. Some encounter frustration with cover art issues and a lack of contact options. Overall, DistroKid is praised for its affordability and efficiency, but concerns about customer service and functionality persist.

Source: App Store Reviews of DistroKid

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Customer Feedback Analysis of DistroKid

Explore DistroKid feedback analysis on usability, customer service, and more to enhance your music distribution strategy.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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  • BAD APP. BAD SITE. NO CONTACT TO ASK FOR HELP

    I will make sure , that , my songs songs will get released by another streaming platform. It said that my song got refused to go on platform of streaming because of the cover , and told me to change them but each times that I tried , it didn’t allowed me even if I fixed the problem on it. Even by clicking the link in the mail it didn’t work . And there’s NO CONTACT TO ASK FOR HELP NOT EVEN AN EMAIL. Perfect distrokid , you’ve lost a client and will definitely lose many more .

    Sentiment
    • Negative
    Content
    • User Experience
    Feb 21, 2024
  • Amazing

    It’s great! Low prices, easy to use, and affordable!

    Sentiment
    • Positive
    Content
    • User Experience
    Jan 09, 2024
  • Musicians Helper

    Safe, reliable and easy to manage. The difficult work is all done automatically by Distrokid. Prices are fair and setting up receiving payments is quick and straightforward.

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 03, 2023
  • AMERICAN ONLY!!!

    You are only able to put a 9 digit routing number on bank information.. in other words if you live anywhere other than america.. they just keep your money🥰🤦‍♂️

    Sentiment
    • Negative
    Content
    • Payment Issues
    Jun 06, 2023
  • I love this app

    It’s so easy maneuver and the interface is beautiful! It’s amazing I love DistroKid!

    Sentiment
    • Positive
    Content
    • App Interface
    May 29, 2023
  • No Hyperfollow Access

    The app is very user friendly, but the only reason I really wanted a Distrokid app was to access the main hyperfollow link and be able to edit it, which unfortunately you can’t do in this app yet. Looking forward to when that becomes available

    Sentiment
    • Positive
    Content
    • Features Request
    May 04, 2023
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Sentiment Analysis (limited preview)
34 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for DistroKid based on online reviews collected from App Store. The analysis helps Music Producers, Record Label Executives, Music Marketers, App Developers, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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