Mixed Feedback on Coinme's Services: Convenience vs. Frustration
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Mixed Feedback on Coinme's Services: Convenience vs. Frustration

Mixed feedback on Coinme's services, with some users praising the ease of buying crypto while others express frustration with high fees, slow customer support, and technical issues. Positive comments highlight convenience and user-friendliness, but negative reviews point out problems with missing funds, unresponsive support, and concerns about transparency and reliability.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Walking me through all the step

    Walking me through all the step. Process completed. Thank you Great experience.😊🌞

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 19, 2024
  • It was the easiest way to buy Bitcoin…

    It was the easiest way to buy Bitcoin by far not a hassle in the world. I luved it and will do it again and again ok.

    Sentiment
    • Positive
    Content
    • Cryptocurrency Purchase Process
    Apr 13, 2024
  • simple

    It was very easy to use .no hidden charges are delays like PayPal. Simple is better.

    Sentiment
    • Positive
    Content
    • Ease of Use and Convenience
    Apr 11, 2024
  • Very easy to use and quick for crypto…

    Very easy to use and quick for crypto transfer, the fees was very low compared to other apps I was using, I will definitely stick to Coinme now

    Sentiment
    • Positive
    Content
    • Transaction Fees and Pricing
    Apr 11, 2024
  • Very useful and easy

    I found it useful and very easy to get started. My bitcoin came within the day I signed to the app!

    Sentiment
    • Positive
    Content
    • Cryptocurrency Purchase Process
    Mar 10, 2024
  • Super easy to use and understand.

    Coinme is a super easy app to use especially for someone who has limited knowledge of crypto in general. Highly recommend.

    Sentiment
    • Positive
    Content
    • Ease of Use and Convenience
    Feb 19, 2024
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Coinme  based on online reviews collected from Trustpilot. The analysis helps Cryptocurrency Analysts, Customer Experience Managers, Financial Advisors, Digital Marketers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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