Mixed Reviews for Citibank IN App Highlighting User Experience and Technical Issues
  • 85 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Unlock Insights with Citibank IN Customer Feedback Analysis

Mixed Reviews for Citibank IN App Highlighting User Experience and Technical Issues

The reviews for Citibank IN are mixed, with some praising the app's simplicity and services while others criticize the cumbersome processes, lack of complaint options, and technical issues like card pin generation. Users appreciate the availability of credit card information but highlight difficulties with document uploading for KYC. The need for improvements in customer service, complaint mechanisms, and technical functionalities like EMI conversion and reward points visibility is evident. Overall, there are both satisfied and dissatisfied customers, emphasizing the importance of enhancing user experience and resolving technical glitches.

Best for
  • Mobile App Developers
  • User Experience Designers
  • Customer Service Managers
  • Product Managers
  • Digital Marketing Specialists

Starting from $18, you can purchase this report to access from your inbox and Kimola account.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 20, 2024
Featured Content
  • Document uploading for kyc is big problem. I have been trying for three days.

    • Positive
    • Document Uploading for KYC
    Aug 23, 2022
  • Wrost App Card Ka Pin Banane ka koi Opection hi Nahi Hai

    • Negative
    • Card Activation Process
    Nov 02, 2021
  • Exallent services Citi bank credit card all Time.

    • Positive
    • Customer Service Experience
    Oct 15, 2021
  • नया कार्ड लिया है उसका यूजर आईडी और पासवर्ड बन गया है लेकिन पिन नंबर बन ही नहीं रहा है

    • Negative
    • Card Activation Process
    Sep 04, 2021
  • Nice n' all informations relating to credit card ending with****295 is handly available thru this app.. THANKS.

    • Positive
    • App Functionality and Features
    Mar 17, 2021
  • It's just simple not smarter .. EMI not converting Customer care no not working Reward points not showing complete

    • Negative
    • EMI Conversion and Reward Points
    Oct 18, 2020
  • See All Reviews
Sentiment Analysis
23 Net Promoter
Similar Reports
  1. Google Play Reviews 70
  2. Google Play Reviews 70
  3. App Store Reviews 67
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Citibank IN based on online reviews collected from Google Play. The analysis helps Mobile App Developers, User Experience Designers, Customer Service Managers, Product Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.