Mixed Reviews for Bunker's Business Insurance Services
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Mixed Reviews for Bunker's Business Insurance Services

Mixed reviews were received for Bunker's business insurance services. While some customers praised the communication, ease of process, and excellent service, others expressed frustration with slow responses, lack of detailed explanations, and difficulties in contacting the company. Key points highlighted were the responsiveness of the staff, the efficiency of the digital process, and the overall experience in purchasing insurance. Improvement areas include communication speed, clarity in explanations, and accessibility via phone. Overall, customers appreciated the value and simplicity of the service provided by Bunker.

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  • Insurance Brokers
  • Risk Managers
  • Business Consultants
  • Customer Experience Managers
  • Corporate Strategists

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Timely service

    Timely service, great price, easy to apply for and receive insurance.

    Sentiment
    • Positive
    Content
    • Insurance Process
    Oct 19, 2023
  • The rep

    The rep. Good Customer service means a lot & gose a long way.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 18, 2023
  • Contacting the broker by phone is next…

    Contacting the broker by phone is next to impossible, just always leave VM and not getting answers to questions.

    Sentiment
    • Negative
    Content
    • Communication
    Aug 09, 2023
  • Great end to end process and all…

    Great end to end process and all digital .No calls Great timelines

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 05, 2023
  • Great team!

    I find the Bunker team so easy to communicate with and the service is always timely and accurate.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 01, 2023
  • Awesome company to work with

    Awesome company to work with. As soon as I had reached out Bunker made the process easy and seamless. Thank you.

    Sentiment
    • Positive
    Content
    • Professionalism
    Jul 26, 2023
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Sentiment Analysis (of 30 reviews)
55 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bunker  based on online reviews collected from Trustpilot. The analysis helps Insurance Brokers, Risk Managers, Business Consultants, Customer Experience Managers, Corporate Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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