BetterMed Urgent Care: Professionalism, Efficiency, and Caring Service Highlighted in Reviews
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BetterMed Urgent Care: Professionalism, Efficiency, and Caring Service Highlighted in Reviews

BetterMed Urgent Care receives mostly positive reviews from customers, praising the staff's professionalism, efficiency, and caring attitude. Patients highlight quick service, knowledgeable staff, and accurate diagnoses. However, some reviewers mention issues with specific staff members or locations, such as rude behavior. Overall, BetterMed is commended for excellent care, timely COVID-19 testing, and for identifying serious conditions that required further treatment.

Best for
  • Healthcare Administrators
  • Customer Experience Managers
  • Marketing Professionals in Healthcare
  • Urgent Care Facility Managers
  • Healthcare Quality Improvement Specialists

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Custom Date - May 20, 2024
Featured Content
  • Thank you

    Grateful they sent us on to the ER as our daughter did need surgery to repair the damage to her fingers.

    Sentiment
    • Positive
    Content
    • Quality of Care and Diagnosis
    Jul 28, 2021
  • This place has save my life

    This place has save my life. If they didn’t dig into the problem I would have never known. I just say thank you again

    Sentiment
    • Positive
    Content
    • Quality of Care and Diagnosis
    Jul 28, 2021
  • The front desk staff was polite and…

    The front desk staff was polite and checked us in and my kids received great service from the doctor also.

    Sentiment
    • Positive
    Content
    • Staff Professionalism and Courtesy
    Jul 28, 2021
  • I had no wait time to get into a room…

    I had no wait time to get into a room and then was seen quickly. Very professional.

    Sentiment
    • Positive
    Content
    • Wait Time and Efficiency
    Jul 28, 2021
  • Made the appt online

    Made the appt online. Not too bad of a wait. Shot of cordizone was just what I needed.

    Sentiment
    • Positive
    Content
    • Prescription Handling and Communication
    Jul 28, 2021
  • It was easy process to reserve my…

    It was easy process to reserve my Covid-19 test appointment and receive the results in a timely manner.

    Sentiment
    • Positive
    Content
    • COVID-19 Testing Experience
    Jul 22, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for BetterMed Urgent Care  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Customer Experience Managers, Marketing Professionals in Healthcare, Urgent Care Facility Managers, Healthcare Quality Improvement Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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