Quest Diagnostics received mixed reviews from customers, with complaints about long wait times, unprofessional behavior, billing issues, and difficulties in scheduling appointments. Some customers praised specific locations for their cleanliness and staff friendliness. Overall, there were concerns about customer service, appointment management, and staff professionalism.
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Too slow. Booking system is always full. Pain in the butt.
Quest diagnostic website is the worst ever to make an appointment. You pick the location and nothing happens. I hate this place.
Had an appointment at 11:40am Newbury Park facility - wait 20min in the empty hall...why to bother to make an appointment?Always slow, nothing change.
The system of being able to talk to a person is nonexistent! To do anything with them you must have an appointment! Walk in for anything you don't get serviced. Just beware!
Just had 7 vials of blood drawn in Denver @ RoseâŚ.easy, fast, super professional & painlessâŚhighly recommended
No explanations for anything!!! Terrible. Everything is..SIGN IN....even for a question or drop off. Awful system. No one at the desk. No explanation or directions for some take home tests!!!
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