Mixed Reviews for Azalaï Hotel Abidjan: Praise for Service and Location, Criticism for Cleanliness and Pricing
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Mixed Reviews for Azalaï Hotel Abidjan: Praise for Service and Location, Criticism for Cleanliness and Pricing

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8227+5HV, 11BP1024 Abidjan 11, Rue d'Agboville, Abidjan, Côte d’Ivoire

Azalaï Hotel Abidjan receives mixed reviews ranging from high praise for its comfort, service, and strategic location to criticism regarding cleanliness, pricing, and technical issues like Wi-Fi. Positive feedback highlights the chic and cozy ambiance, spacious rooms, top-notch service, and convenient access to nearby attractions and markets. However, negative comments mention cleanliness issues, high prices for food, and shortcomings in technical support. Overall, the hotel seems to excel in customer service and location while needing improvements in cleanliness and technical amenities.

Source: Google Business Reviews of AZALAÏ HOTEL ABIDJAN

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Customer Feedback Analysis of AZALAÏ HOTEL ABIDJAN

Explore our comprehensive feedback analysis on Azalaï Hotel Abidjan, covering service, cleanliness, and more for strategic insights.

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  • Confortable and quite placeSafety: Security DoorsFood & drinks: Various food and drink and fruits for breakfast, lunch and dinner 👌

    Sentiment
    • Positive
    Content
    • Food and Drinks Quality

  • Overall experience was good.Ambience is niceAccess to the local market and shopping mall is right opposite the hotelBreakfast is well served with experienced staff..Reception staff are really helpful and supportive. 😊. Keep up the good work.. 👍🏼Need improvement on technical support..Check in took a very long time and got the room afrter 4 pm , due to IFCON a lot of rush at hotel.Wi-Fi doesn't work out at all in rooms and service needs improvement 😕Nearby activities: Local market and food options are closeby and easy to commute for airport..

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Maintenance

  • Buffet du déjeuner parfait. Bon, varié.

    Sentiment
    • Positive
    Content
    • Food and Drinks Quality

  • A very different year compared to the others. Very niceFood & drinks: To the tastes of connoisseurs

    Sentiment
    • Positive
    Content
    • Food and Drinks Quality

  • Hôtel beau et reposant. Merci à l’équipe qui a permis que je fasse une petite surprise à ma femme.Nearby activities: Cap Sud en faceMarché CAVA derrière

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Courtesy

  • Une position très stratégique pour un séjour d'affaires ou tourisme. Sécurité garantie. Merci au personnel pour leur courtoisie

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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Sentiment Analysis (limited preview)
83 Net Promoter
Score
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Languages (limited preview)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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