Mixed Experience and Upscale Setting at Azalaï Hotel Abidjan
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Mixed Experience and Upscale Setting at Azalaï Hotel Abidjan

8227+5HV, 11BP1024 Abidjan 11, Rue d'Agboville, Abidjan, Côte d’Ivoire

Azalaï Hotel Abidjan offers a mixed experience for guests, with positive aspects like friendly staff, spacious rooms, and convenient location near local markets. However, there are recurring issues with technical support, slow check-in, and unreliable Wi-Fi. The hotel is commended for its food variety and serene ambiance. Some guests highlight the hotel's strategic business location and security measures. Despite positive comments on room quality, there are complaints about cleanliness in some instances and overpriced food items. Overall, Azalaï Hotel Abidjan is recommended for its upscale setting and attentive service.

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Featured Content
  • Confortable and quite placeSafety: Security DoorsFood & drinks: Various food and drink and fruits for breakfast, lunch and dinner 👌

    Sentiment
    • Positive
    Content
    • Food and Drinks
  • Overall experience was good.Ambience is niceAccess to the local market and shopping mall is right opposite the hotelBreakfast is well served with experienced staff..Reception staff are really helpful and supportive. 😊. Keep up the good work.. 👍🏼Need improvement on technical support..Check in took a very long time and got the room afrter 4 pm , due to IFCON a lot of rush at hotel.Wi-Fi doesn't work out at all in rooms and service needs improvement 😕Nearby activities: Local market and food options are closeby and easy to commute for airport..

    Sentiment
    • Positive
    Content
    • Mixed Reviews on Pricing and Cleanliness
  • Buffet du déjeuner parfait. Bon, varié.

    Sentiment
    • Positive
    Content
    • Food and Drinks
  • A very different year compared to the others. Very niceFood & drinks: To the tastes of connoisseurs

    Sentiment
    • Positive
    Content
    • Overall Experience and Ambience
  • Hôtel beau et reposant. Merci à l’équipe qui a permis que je fasse une petite surprise à ma femme.Nearby activities: Cap Sud en faceMarché CAVA derrière

    Sentiment
    • Positive
    Content
    • Location and Accessibility
  • Une position très stratégique pour un séjour d'affaires ou tourisme. Sécurité garantie. Merci au personnel pour leur courtoisie

    Sentiment
    • Positive
    Content
    • Location and Accessibility
  • See All Reviews
Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for AZALAÏ HOTEL ABIDJAN based on online reviews collected from Google Business. The analysis helps Hotel Managers, Marketing Professionals, Customer Service Analysts, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.

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