Amy Ruth's: A Soulful Dining Experience in Harlem
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Amy Ruth's: A Soulful Dining Experience in Harlem

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113 W 116th St, New York, NY 10026, United States

Amy Ruth's is a popular soul food restaurant in Harlem, known for its delicious fried chicken and generous portions. The food is flavorful and the service is friendly. However, some customers have found the food to be greasy or overpriced. The restaurant has a lively and historic atmosphere, with murals on the walls. Overall, Amy Ruth's is a go-to place for soul food lovers in NYC.

Source: Google Business Reviews of Amy Ruth's

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Customer Feedback Analysis of Amy Ruth's

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  • 1/16/24: 1st visit and last. Food was mediocre, our fried fish was chewy like they warmed in microwave too long. Greens and potato salad was just ok. Would not go there again.

    Sentiment
    • Negative
    Content
    • Food Quality

  • The chicken, mashed potatoes with gravy, Mac and cheese was Poppin. Everything was good!

    Sentiment
    • Positive
    Content
    • Food Quality

  • Have been here several times and the service as well as the food is consistently good. I have referred many others to Amy Ruth's and they have all been quite pleased as well.

    Sentiment
    • Positive
    Content
    • Service

  • Such a great spot! We had the fried chicken with green beans and fries, hot chicken sandwich with fried okra. Everything was so delicious, quick and service was very friendly. Highly recommend!

    Sentiment
    • Positive
    Content
    • Food Quality

  • I go to all the Soul Food restaurants in NYC. This one hands down has been my favorite one. Great food large menu big portions and fair prices.Can't go wrong....." I got you " :)

    Sentiment
    • Positive
    Content
    • Food Quality

  • Just really lovely home style cooked food. Corn bread at the start is so fluffy and delicious. Waffles and fried chicken hit the spot, as do the Mac n cheese and whipped potatoes.Service is very attentive as well

    Sentiment
    • Positive
    Content
    • Food Quality
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Sentiment Analysis (limited preview)
77 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Amy Ruth's based on online reviews collected from Google Business. The analysis helps Restaurant Owners, Food Industry Analysts, Marketing Professionals, Culinary Consultants, Hospitality Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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