Mixed Feedback for Alfamind: Addressing User Experience and Operational Challenges
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Mixed Feedback for Alfamind: Addressing User Experience and Operational Challenges

The online reviews for Alfamind are mixed, with users praising its usefulness and ease of use, while others highlight issues like update errors, difficulties with registration, and problems with payment methods. Customers appreciate the convenience of safe and comfortable shopping experiences delivered to their homes. Suggestions for improvement include addressing order status delays, troubleshooting errors related to top-up balances, and enhancing the application's performance and usability. Some users find the product offerings limited and encounter challenges with entering addresses for deliveries. Overall, there is a call for better communication from the development team to address these concerns.

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  • User Experience Designers
  • Mobile App Developers
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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Knp mau daftar aja susah bgt....masuin alamat toko gk bisa bisa...heeh

    Sentiment
    • Negative
    Content
    • User Registration Difficulty
    Apr 05, 2024

  • Sy suka skali,bs pny toko virtual almind ini,bs dpt cuan lho

    Sentiment
    • Positive
    Content
    • Positive Shopping Experience
    Feb 21, 2024

  • Aplikasi buruk, mau masukin alamat nandain alamat aja ga bisa gaguna sama sekali.

    Sentiment
    • Negative
    Content
    • Error in App Functionality
    Feb 15, 2024

  • Belanja aman dan nyaman sampai ke rumah dan tujuan👍👌

    Sentiment
    • Positive
    Content
    • Positive Shopping Experience
    Feb 14, 2024

  • Barang2ny mahal2 . Kirain ada minyak, snack ,mi dlll seperti d alfamart

    Sentiment
    • Negative
    Content
    • Limited Product Variety
    Feb 08, 2024

  • aplikasinya mantap,,, jadi bisa hemat biaya dan tenaga 👍👍

    Sentiment
    • Positive
    Content
    • App Performance and Easy Shopping
    Dec 23, 2023
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Sentiment Analysis (of 30 reviews)
17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Alfamind based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Service Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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