Mixed Reviews for My Pertamina App
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Mixed Reviews for My Pertamina App

My Pertamina app receives mixed reviews with complaints about QR code issues, login difficulties, and bugs. Users find it inconvenient and frustrating, impacting their ability to purchase fuel. Despite some positive feedback, the app's performance and functionality need improvement.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Qr code tidak muncul

    Sentiment
    • Negative
    Content
    • QR Code Issue
    Feb 03, 2024

  • Kacau, sok sok an beralih pake aplikasi, layanannya ga siap, rusak rusak

    Sentiment
    • Negative
    Content
    • App Performance
    Feb 03, 2024

  • Tidak bisa beli bensin, bisa buka aplikasi tapi tidak bisa QR Scan

    Sentiment
    • Negative
    Content
    • Fuel Purchase Issue
    Feb 03, 2024

  • sangat puas adanya My Pertamina sukses ok

    Sentiment
    • Positive
    Content
    • App Performance
    Feb 03, 2024

  • Aplikasi ga guna.. Dan sangat menyusahkan gara gara aplikasi ini saya jdi tidak bisa isi BBM krna aplikasi y eror

    Sentiment
    • Negative
    Content
    • App Performance
    Feb 03, 2024

  • Tambah kesini ini aplikasi sering errorr ya? Padahal sudah selalu update aplikasinya lho. Masih suka log out sendiri, info promo pas di klik gagal memuat. Entah apa ini yg salah...

    Sentiment
    • Negative
    Content
    • Application Bugs
    Feb 02, 2024
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Sentiment Analysis (of 30 reviews)
-23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MyPertamina based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Service Executives, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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