Akbank Google Play Reviews Analysis
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    • Digital Product Managers
    • Customer Experience Specialists
    • Banking Sector Analysts
    • Financial Service Innovators
    • Mobile App Developers
Akbank Google Play Reviews Analysis

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The online reviews for Akbank on Google Play showcase a mix of positive and negative feedback. Users appreciate the convenience and ease of use of the mobile banking app. However, there are complaints about issues with certain features, such as the inability to set up installment payments for various expenses. Some users express frustration with customer service and difficulties in accessing support. Overall, Akbank's mobile app is considered useful for everyday banking tasks, but improvements in customer service responsiveness and feature functionality are desired.

Source: Google Play Reviews of Akbank

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Customer Feedback Analysis of Akbank

Explore in-depth analysis of Akbank Google Play reviews to enhance banking app functionality & customer satisfaction.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Kullanışlı değil. Uygulama bir labirent gibi.

    Sentiment
    • Negative
    Content
    • Mobile App Usability
    Apr 23, 2024

  • Akbanka tşk ederim hayatı kolaylaştıran bankacılık

    Sentiment
    • Positive
    Content
    • Satisfaction with Services
    Apr 22, 2024

  • Hepsiburada alışveriş kredisinde problem yaşıyorum.

    Sentiment
    • Negative
    Content
    • Credit Card Issues
    Apr 22, 2024

  • kolay, analaşılabilir, zaman tasarufu için bire bir uygulama...

    Sentiment
    • Positive
    Content
    • Mobile App Usability
    Apr 22, 2024

  • Kesinlikle hayatınızı kolaylaştıran birsey. 👍

    Sentiment
    • Positive
    Content
    • Satisfaction with Services
    Apr 22, 2024

  • Çok faydalı çok rahat

    Sentiment
    • Positive
    Content
    • Satisfaction with Services
    Apr 22, 2024
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Sentiment Analysis (limited preview)
23 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Akbank based on online reviews collected from Google Play. The analysis helps Digital Product Managers, Customer Experience Specialists, Banking Sector Analysts, Financial Service Innovators, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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