Exceptional Customer Service and Efficiency at Advance America
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Exceptional Customer Service and Efficiency at Advance America

Advance America receives high praise for its excellent customer service, fast and easy processes, and helpful staff. Customers appreciate the friendly and informative assistance provided by employees like Carolina, Mariana, Ms. Betty, and Rizel. The speed of service, ease of application, and professionalism stand out in the reviews, with mentions of specific employees like Tiffany, Melodee, and Jessica for their exceptional support. Overall, customers highlight the efficiency, kindness, and reliability of Advance America, making it a preferred choice for quick loans and financial assistance.

Best for
  • Customer Experience Managers
  • Financial Services Consultants
  • Marketing Professionals
  • Business Development Executives
  • Retail Banking Managers

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Custom Date - May 18, 2024
Featured Content
  • This is one of my favorite stores

    This is one of my favorite stores. Customer service is always top notch. The young lady that always help me name Melodee is really nice. I’m always happy to see her anytime I come in. Thanks for still showing that good customer service is still out there. Keep up the good work.

    Sentiment
    • Positive
    Content
    • Great Customer Service
    Apr 25, 2024
  • Nikki is AMAZING!!

    Nikki is AMAZING!!! I love working with her when I borrow money to support my local business!!

    Sentiment
    • Positive
    Content
    • Great Customer Service
    Apr 24, 2024
  • Like borrowing from my dad, fast & secure…

    It is fast on my mobile cell app to apply for loan & so far I've had no issues with them regarding payment dates or deposits.

    Sentiment
    • Positive
    Content
    • Fast and Easy Application Process
    Apr 24, 2024
  • Excelente servicio Alicia Palomino muy…

    Excelente servicio Alicia Palomino muy amable me ayudo con todo las pregunta que tenía se los recomiendo.

    Sentiment
    • Positive
    Content
    • Helpful and Informative Staff
    Apr 24, 2024
  • Reina was a super star....she explained…

    Reina was a super star....she explained everything in detail to me and treated me with complete kindness & respect!!! I will refer everyone to her store!!

    Sentiment
    • Positive
    Content
    • Helpful and Informative Staff
    Apr 24, 2024
  • Wendy N Carol provides great service…

    Wendy N Carol provides great service every time I come to location

    Sentiment
    • Positive
    Content
    • Helpful and Informative Staff
    Apr 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Advance America  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Financial Services Consultants, Marketing Professionals, Business Development Executives, Retail Banking Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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