Mixed Reviews Highlight Strengths and Weaknesses of Wikipedia App
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Mixed Reviews Highlight Strengths and Weaknesses of Wikipedia App

Unlock Insights: Wikipedia App Customer Feedback Report

The Wikipedia app offers free access to vast knowledge, but users have mixed experiences. Many appreciate its customization options, daily usage, and reliable information source. However, recent reviews highlight issues like app crashes, political bias, and unreliable links. Users express frustration over the app's performance, particularly in iOS devices, and some question the integrity of the content, feeling it caters to specific narratives. Despite these concerns, many still value Wikipedia as a crucial research tool and encourage donations to support its operation without ads. Overall, while the app remains a popular resource, there are growing calls for improvements and a more balanced presentation of information.

Source: App Store Reviews of Wikipedia

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Customer Feedback Analysis of Wikipedia

Explore the strengths and weaknesses of the Wikipedia app through detailed customer feedback analysis.

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Custom Date - Mar 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Too biased

    Everything leans to far left here

    Sentiment
    • Negative
    Content
    • Political Bias
    Jan 22, 2025
  • New update

    App has been broken since the year in review update.

    Sentiment
    • None
    Content
    • App Performance
    Jan 17, 2025
  • Jan 15 update

    “Year in Review” is literally nothing. Where is the button or link?

    Sentiment
    • Positive
    Content
    • Content Quality
    Jan 15, 2025
  • Excellent and straightforward

    Well designed. Not flawless but quite good.

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 18, 2024
  • Thanks you kindly for being honest 10 stars donate please we need this app

    100 stars the commander of apps music …

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 15, 2024
  • Research

    My most rewarding goto source when researching topics and people.

    Sentiment
    • Positive
    Content
    • Information Accessibility
    Dec 09, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
10 Net Promoter
Score
Popular Topics (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Wikipedia based on online reviews collected from App Store. The analysis helps App Developers, Digital Marketers, Content Strategists, User Experience Designers, Social Media Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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