WhatsApp Business Update Concerns and User Feedback
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WhatsApp Business Update Concerns and User Feedback

Users are experiencing issues with the latest update of WhatsApp Business, especially concerning the disappearance of the broadcast list feature. Many express frustration over the lack of access to essential business tools like broadcast messaging. Some users also report problems with notifications and message delivery. Overall, while some appreciate the app's services and features, others are dissatisfied and urge for improvements in functionality and user experience.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • WhatsApp messages is not pop up notifications

    Even my WhatsApp messages not pop up notifications anymore and I can’t even know when I got messages and no more of status views times updates too

    Sentiment
    • Negative
    Content
    • Notification Issues
    Apr 20, 2024
  • Lagging

    My messages refuses to go through, fix this issue quickly…..it’s frustrating

    Sentiment
    • Negative
    Content
    • Message Delivery Issue
    Apr 20, 2024
  • Broadcast not showing

    Pls do something on WhatsApp,why my broadcast disappeared,which kind tin be dis

    Sentiment
    • Negative
    Content
    • Message Delivery Issue
    Apr 19, 2024
  • My broadcast list option disappeared

    I updated my WhatsApp and immediately my broadcast list option disappeared, this is affecting my business

    Sentiment
    • Negative
    Content
    • Broadcast Lists
    Apr 19, 2024
  • Bring back broadcast list

    Broadcast list is not included in the new version, Kindly restore 🙏🙏

    Sentiment
    • Negative
    Content
    • Broadcast Lists
    Apr 19, 2024
  • Make broadcast more

    Make up to 1000 not to 256

    And also not broadcast

    Sentiment
    • Negative
    Content
    • WhatsApp Update
    Apr 19, 2024
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Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for WhatsApp Business based on online reviews collected from App Store. The analysis helps Social Media Managers, Customer Service Representatives, Marketing Professionals, Business Owners, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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