West Shore Home Reviews Overview: Installation, Customer Service, and Pricing
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West Shore Home Reviews Overview: Installation, Customer Service, and Pricing

Mixed reviews were given for West Shore Home, focusing on installation experiences, customer service encounters, pricing concerns, and overall satisfaction. While some customers praised the professionalism and quality of work, others raised issues regarding installation delays, communication problems, and high pricing. Mentioned employees like Leo, Larry M., Phil, Alex, and Imani received positive feedback. Overall, customers had varying experiences with West Shore Home, highlighting areas for improvement.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Corey and Byron

    Corey and Byron were the installers of my new shower. They were very professional and friendly. very satisfied with the work they clean up everything. Joan Rankin

    Sentiment
    • Positive
    Content
    • Installation Experience
    Apr 13, 2024
  • Fantastic Experience

    The remodel was done in just 8 hours. Shae and Tyrina C were courteous on time and professional. Would recommend them and West Shore Home to anyone considering a home project.

    Sentiment
    • Positive
    Content
    • Professionalism and Courtesy
    Feb 29, 2024
  • The guys arrived by 8.30 and was very…polite and friendly.

    The guys arrived by 8.30 and was very professional. The job is beautiful. My only concern is there was a little standing water this morning from the test. Will update.

    Sentiment
    • Positive
    Content
    • Installation Experience
    Feb 07, 2024
  • My Bathroom Remodel

    Josh and TJ did an outstanding job. We are very pleased with the work that was done.

    Sentiment
    • Positive
    Content
    • Quality of Workmanship
    Jan 31, 2024
  • I am thrilled with my new walk-in…

    I am thrilled with my new walk-in shower, Work was done by Larry M. And Phil! A great team- effort! They were courteous, and very professional. Thank you West Shore!

    Sentiment
    • Positive
    Content
    • Quality of Workmanship
    Dec 29, 2023
  • THE QUALITY OF WORK THEY DID WHCIH WAS GOOD

    THEY COMPLETED THE WORK IN ONE DAY AND DID A GOOD JOB. THE STEP IN SHOWER LOOKS GOOD AND WILL HELP ME A LOT. JANSEN B AND AASIM H DID A GOOD JOB AND WERE COUTEOUS IN HELPING US.

    Sentiment
    • Positive
    Content
    • Quality of Workmanship
    Dec 14, 2023
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Sentiment Analysis (of 30 reviews)
42 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for westshorehome.com  based on online reviews collected from Trustpilot. The analysis helps Home Improvement Contractors, Customer Experience Managers, Marketing Analysts, Business Strategists, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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