Mixed Feedback: Friendly Staff and Efficient Service but Concerns About Billing and Communication
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Mixed Feedback: Friendly Staff and Efficient Service but Concerns About Billing and Communication

Mixed reviews for WayForth with positive mentions of friendly staff, efficient service, and smooth moves. However, complaints about billing discrepancies, lack of communication, and lost items were also highlighted.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I have great experience with them

    I have great experience with them. The services are good, and I can easily approach them about the matter. Thank you so much for helping us.

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Oct 25, 2020
  • Helped me move quickly from Connecticut…

    Helped me move quickly from Connecticut to Maryland! So lucky to run into this company online. Adequate prices and quality service.

    Sentiment
    • Positive
    Content
    • Professional Moving Service
    Aug 31, 2020
  • Extremely professional and efficient…

    Extremely professional and efficient when moving out and back in. The website is so easy to use to find the exact items you want delivered.

    Sentiment
    • Positive
    Content
    • Professional Moving Service
    Jun 18, 2020
  • Quick and efficient

    They were quick and efficient and even waited when I was late meeting up with them which I really appreciated. As well as super friendly employees

    Sentiment
    • Positive
    Content
    • Professional Moving Service
    Mar 27, 2020
  • I thought the service was timely and…

    I thought the service was timely and efficient and i respect that about them. although i wish there were a bit better deals on the pricing

    Sentiment
    • Positive
    Content
    • Efficient and Timely Service
    Feb 25, 2020
  • Brandon and Henry are the best

    Brandon and Henry are the best! Great communication, efficiency and positive attitudes- they make an awesome team. Thanks guys!

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Jan 22, 2020
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for WayForth  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Marketing Professionals, Operations Managers, Product Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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