Washington Plaza Hotel - Mixed Reviews Highlighting Staff and Location
Unlock Insights: Washington Plaza Hotel Customer Feedback Report

Washington Plaza Hotel - Mixed Reviews Highlighting Staff and Location

10 Thomas Cir NW, Washington, DC 20005, United States

Washington Plaza Hotel receives mixed reviews with praises for its staff, cleanliness, and convenient location near attractions. Positive comments highlight the friendly staff, clean rooms, and good food. However, negative aspects include room conditions, outdated facilities, and issues with parking. Guests appreciate the welcoming atmosphere, but some encountered problems with room amenities. Overall, the hotel is commended for its service and central location in Washington, D.C.

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Featured Content
  • Great people Great Service Delicious dining with very good prices. The Club Sandwich was incredible etc. Good location so very easy to walk to a lot of great places from here.Rooms: Spacious and clean

    Sentiment
    • Positive
    Content
    • Restaurant and Food Quality
  • 직원분이 너무나 상냥하게 맞아줬어요. 룸 컨디션도 나쁘지않았고 주차장은 지하로 바로 내려가면 됐어요. 동네가 아주 깨끗하고 안전하다고 느껴집니다. 건물자체가 엔틱하네요. 저희 가족은 차량으로 이동할거라서 메모리얼쪽으로 호텔을 결정하지않아도 됐습니다. 어설프게 가깝게하면 걷기도 애매하게 힘들더라고요. 3번째 워싱턴 여행이라 앞느로 다시 올진 모르겠지만 다시온다면 여기 호텔을 다시 이용하겠습니다.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
  • Rooms could use a little updating but still great if you’re using the room just for sleep. Great location. White House is about 10 minutes walking. There’s a WAWA right across from the hotel which is great for convenience. Staff are very nice and the pool is great.

    Sentiment
    • Positive
    Content
    • Location and Walkability
  • I don't feel safe around this neighborhood. Avoid DC at all means. Mentally sick people are out of control. They can be harmful

    Sentiment
    • Positive
    Content
    • Safety and Security
  • Well run hotel and pleasant atmosphereRooms: Well maintained roomsNearby activities: Various food outlets and activities within walking distance

    Sentiment
    • Positive
    Content
    • Location and Walkability
  • Great parking for Studio Theater, even when it is cold outside Good excuse for a brisk short walk. Use Spothero for easy parking reservations. Try it

    Sentiment
    • Positive
    Content
    • Location and Walkability
  • See All Reviews
Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Washington Plaza Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Analysts, Marketing Professionals, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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