Mixed Reviews on Wag! Services: Reliable Walkers, Caring Service, but Customer Support Concerns
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    • Pet Service Business Owners
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Mixed Reviews on Wag! Services: Reliable Walkers, Caring Service, but Customer Support Concerns

Unlock Insights: Wag! Customer Feedback Analysis

Wag! receives mixed reviews with positive comments on reliable walkers, caring service, and ease of use, but negative feedback on customer service and walker behavior. Many customers appreciate the trustworthiness, simplicity, and flexibility of Wag!, highlighting specific walker preferences and positive experiences. However, concerns about late arrivals, unprofessional behavior, and lack of human customer support are mentioned. Overall, Wag! is praised for providing additional exercise for high-energy dogs and being a reliable pet care option.

Source: Trustpilot Reviews of Wag! 

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Customer Feedback Analysis of Wag! 

Explore insights from our Wag! customer feedback analysis report. Discover what users love and areas for improvement.

Custom Date - May 23, 2025
Featured Content
  • Had a very bad experience will never…
    Sentiment
    • Negative
    Content
    • Negative Experience Resolution
    Apr 27, 2024
  • Wag Review
    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 16, 2024
  • Olga has been preferred and trusted…
    Sentiment
    • Positive
    Content
    • Specific Walker Appreciation
    Apr 06, 2024
  • Wag has been my go to for a number of…
    Sentiment
    • Positive
    Content
    • Convenience and Flexibility
    Apr 04, 2024
  • Excellent
    Sentiment
    • Positive
    Content
    • Specific Walker Appreciation
    Mar 29, 2024
  • No customer service
    Sentiment
    • None
    Content
    • Negative Experience Resolution
    Mar 29, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Wag!  based on online reviews collected from Trustpilot. The analysis helps Pet Service Business Owners, Customer Experience Managers, Pet Care Startup Founders, Market Research Analysts, Consumer Insights Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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