Mixed Reviews on Wag! Services: Reliable Walkers, Caring Service, but Customer Support Concerns
  • 101 users bookmarked
  • Who is this report for?
    • Pet Service Business Owners
    • Customer Experience Managers
    • Pet Care Startup Founders
    • Market Research Analysts
    • Consumer Insights Specialists
Mixed Reviews on Wag! Services: Reliable Walkers, Caring Service, but Customer Support Concerns

Unlock Insights: Wag! Customer Feedback Analysis

Wag! receives mixed reviews with positive comments on reliable walkers, caring service, and ease of use, but negative feedback on customer service and walker behavior. Many customers appreciate the trustworthiness, simplicity, and flexibility of Wag!, highlighting specific walker preferences and positive experiences. However, concerns about late arrivals, unprofessional behavior, and lack of human customer support are mentioned. Overall, Wag! is praised for providing additional exercise for high-energy dogs and being a reliable pet care option.

Source: Trustpilot Reviews of Wag! 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Wag! 

Explore insights from our Wag! customer feedback analysis report. Discover what users love and areas for improvement.

Export
Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Had a very bad experience will never…

    Had a very bad experience will never use wag again .

    Sentiment
    • Negative
    Content
    • Negative Experience Resolution
    Apr 27, 2024
  • Wag Review

    Wag! Make the whole process pretty easy! Their walkers are great! Highly recommended!

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 16, 2024
  • Olga has been preferred and trusted…

    Olga has been preferred and trusted walker for our coveted girls and is ALWAYS caring and loving!

    Sentiment
    • Positive
    Content
    • Specific Walker Appreciation
    Apr 06, 2024
  • Wag has been my go to for a number of…

    Wag has been my go to for a number of years. Iā€™ve become friends with most of Heidiā€™s walkers. Iā€™m a senior citizen and there are days that I just canā€™t take Heidi for her 4 walks everyday. Wag is a true problem solver, Iā€™ve always received a quick response when needing a walker.

    Sentiment
    • Positive
    Content
    • Convenience and Flexibility
    Apr 04, 2024
  • Excellent

    The care giver for my dog was great she did everything I needed her to do for my dog and took good care of my dog also I like how she treated my dog like her own dog I like the fact I got a report card and when the session has begun to take care of my dog and when ended also I would recommend wag I had some good experiences with wag

    Sentiment
    • Positive
    Content
    • Specific Walker Appreciation
    Mar 29, 2024
  • No customer service

    No customer service I cannot get a real human being to help me with an issue on the app. My address does not show up on the choices given so itā€™s putting in an incorrect address. I assure you it know my address and I have been living here 12 years. It doesnā€™t allow you to manually input your address. So for whatever reason, my address is not a choice. Possibly somebody from wag will read this!!

    Sentiment
    • None
    Content
    • Negative Experience Resolution
    Mar 29, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unveil Insights: Rover.com Pet Sitting Service Report
    Trustpilot Reviews 68
  2. Unlock Insights: Pawshake.com Customer Feedback Report
    Trustpilot Reviews 101
  3. Unlock Insights: Meowtel Customer Feedback Analysis
    Trustpilot Reviews 101
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Wag!  based on online reviews collected from Trustpilot. The analysis helps Pet Service Business Owners, Customer Experience Managers, Pet Care Startup Founders, Market Research Analysts, Consumer Insights Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.