Viome Trustpilot Reviews Analysis
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Viome Trustpilot Reviews Analysis

Viome receives mixed reviews on Trustpilot, with customers expressing frustration over rejected samples, lack of detailed information in results, and perceived focus on selling expensive supplements. However, some users report positive experiences, highlighting improved health outcomes and convenient kits. Concerns are raised about data ownership and lack of transparency. Overall, Viome's customer service, test accuracy, and value for money are points of contention among reviewers.

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  • Healthcare Marketers
  • Product Managers in Health Tech
  • Customer Experience Analysts
  • Nutritional Consultants
  • Privacy and Compliance Officers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Trash

    Trash. Save your money. You spend $400 just to get a score, not based on science so they can sell you supplements. Go elsewhere! ITS A SCAM!!!

    Sentiment
    • Negative
    Content
    • Unsatisfactory Test Results and Recommendations
    Jan 13, 2024
  • This just seems to be a gimmick to get…

    This just seems to be a gimmick to get me to buy some VERY expensive supplements. I am sic of supplements. I want FOOD!!!

    Sentiment
    • Negative
    Content
    • Supplement Sales and Recommendations
    Jan 01, 2024
  • Scammed like many others

    As with many other reviewers here, I paid $300 and my sample was rejected with no reason given. Scam city.

    Sentiment
    • Negative
    Content
    • Unsatisfactory Test Results and Recommendations
    Oct 06, 2023
  • I received the kit

    I received the kit in perfect condition. Very good product. Recommended.

    Sentiment
    • Positive
    Content
    • Kit Quality and Shipping Issues
    Aug 04, 2023
  • I thought I would get more information…

    I thought I would get more information on my microbiome or my blood that I sent in. Very vague response on anything related to me.

    Sentiment
    • Negative
    Content
    • Confusion in Test Results
    Aug 01, 2023
  • Lost package

    Lost package, tracking lost, no communication about not having received it, long process, survey had to be resent when new package sent.

    Sentiment
    • Negative
    Content
    • Kit Quality and Shipping Issues
    Jul 31, 2023
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Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Viome  based on online reviews collected from Trustpilot. The analysis helps Healthcare Marketers, Product Managers in Health Tech, Customer Experience Analysts, Nutritional Consultants, Privacy and Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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