Mixed Experiences at Village Hotel Changi: Service Quality, Renovations, and Unique Surroundings
Unlock Insights: Village Hotel Changi Customer Feedback Report

Mixed Experiences at Village Hotel Changi: Service Quality, Renovations, and Unique Surroundings

1 Netheravon Rd, Singapore 508502

Village Hotel Changi offers a mixed experience to guests. While some appreciated the friendly staff, spacious rooms, and convenient location near the airport, others expressed disappointment with the outdated facilities, lack of amenities like milk and towels upon arrival, and unfriendly service. The hotel's unique surroundings and nearby attractions like Changi Beach Park and Hawker Centre were highlighted positively. Guests also mentioned issues such as noisy corridors, outdated rooms, and inconvenient access cards. Overall, the hotel's service quality, cleanliness, and need for renovations were key points in the reviews.

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Featured Content
  • Good hotel, staff courteous. Cabs a issue. Travelling to be precisely planned.Rooms: GoodNearby activities: Nil except for the beach

    Sentiment
    • Positive
    Content
    • Maintenance and Renovations
  • Useful for transit in Singapore airport but for the price we paid the conditions weren’t great. No opening windows in room and had a strange connecting door to the next room.

    Sentiment
    • None
    Content
    • Value for Money
  • 建築物相當舊,房間內設施有翻新過, 還OK,但有股霉味床蠻好睡的,入住的人很少, 通道有點暗.不像星級飯店.

    Sentiment
    • None
    Content
    • Maintenance and Renovations
  • Lovely surroundings i.e. macaws, parakeets, roosters, (seriously) and other natural habitat. Inconvient transportation (no SMRT). Lots of food options.

    Sentiment
    • None
    Content
    • Location and Surroundings
  • The hotel needs a facelift. Paint flakes were a common sight. Several renovations were going on during my stay. The roof top bar and restaurant is a must visit at sunrise and sunset.

    Sentiment
    • Positive
    Content
    • Maintenance and Renovations
  • Ett hotell som passar bäst för övernattning i samband med flyget då det är nära flygplatsen .Dock intressant omgivning och takpool.

    Sentiment
    • None
    Content
    • Location and Surroundings
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Sentiment Analysis (of 30 reviews)
47 Net Promoter
Score
Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Village Hotel Changi based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Travel Industry Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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