Mixed Reviews for Travelodge London Central Waterloo
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Mixed Reviews for Travelodge London Central Waterloo

Unlock Guest Insights: Travelodge London Waterloo Report

195-203 Waterloo Rd, Baron's Pl, London SE1 8UX, United Kingdom

Mixed reviews were given by guests of Travelodge London Central Waterloo. Positives included helpful staff, convenient location near attractions and transport links, and clean rooms. However, some guests reported issues such as paid unreliable Wi-Fi, subpar breakfast, outdated facilities, and inconsistent room cleanliness. The hotel's strong points were its proximity to key landmarks and friendly service, but areas needing improvement were highlighted, notably room maintenance and amenities.

Source: Google Business Reviews of Travelodge London Central Waterloo

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Customer Feedback Analysis of Travelodge London Central Waterloo

Uncover insights with our detailed feedback analysis of Travelodge London Central Waterloo. Improve your service with real guest reviews.

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Popular Phrases (limited preview)
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  • Really lovely hotel, great location and the staff were so great and helpful

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Das Hotel ist gut für den Preis aber bitte kein Frühstück nehmen

    Sentiment
    • Negative
    Content
    • Value for Money

  • Heating /air con didn't work. Room basic though good location

    Sentiment
    • None
    Content
    • Air Conditioning and Heating

  • Hotel muy confortable, a 5 min del metro y tren de Waterloo , con restaurante abajo muy agradable, muy buen desayuno y personal super amable.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Clean and convenient however hearing and air conditioning not working and room smelled of paint. Breakfast was really good

    Sentiment
    • Positive
    Content
    • Room Amenities

  • Quite basic, nothing special, required for business trip. Good location, around 5-10 min walk to Waterloo train station.

    Sentiment
    • None
    Content
    • Room Amenities
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Sentiment Analysis (limited preview)
54 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Travelodge London Central Waterloo based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Travel Industry Analysts, Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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