Mixed Reviews: Concorde Hotel Singapore's Pros and Cons
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Mixed Reviews: Concorde Hotel Singapore's Pros and Cons

In-Depth Analysis of Concorde Hotel Singapore Reviews

100 Orchard Rd, Singapore 238840

Concorde Hotel Singapore receives mixed reviews with positives on location, spacious rooms, and friendly staff, countered by complaints about outdated facilities, noise disturbances, and cleanliness issues. Guests appreciate the central location on Orchard Road, proximity to public transportation, and spacious rooms. However, some guests highlight noise disturbances, cleanliness problems, and outdated facilities as drawbacks. The hotel's restaurant receives praise for its food quality and convenient location. Overall, the hotel seems to excel in location and room size but needs improvement in noise control, cleanliness, and modernization.

Source: Google Business Reviews of Concorde Hotel Singapore

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Customer Feedback Analysis of Concorde Hotel Singapore

Unlock insights on Concorde Hotel Singapore with our comprehensive review analysis. Perfect for industry professionals seeking improvements.

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  • Cannot be just another hotel due to the fact singapore is so boring with ang mo lang being part of the garden in the city

    Sentiment
    • Negative
    Content
    • Overall Experience and Satisfaction

  • 旅行で訪れたが、チェックインが夜8時位でダブルベッドしかないと言われました。通された部屋はなぜかコネクティングルームで、隣の部屋の会話、テレビの音、見ず知らずの人の咳の音まではっきりと聞こえます。ドアも薄いのか、隣の部屋をノックする音まではっきりと聞こえます。夜中に、何度も隣の部屋にノックする人がいて、そのせいでほとんど眠れませんでした。部屋の作りが最悪でしょう。金曜日の夜も最悪。下の階がクラブなのか、音楽が一晩鳴り響くので、眠れませんでした。二度と泊まりません。

    Sentiment
    • Negative
    Content
    • Noise Complaints

  • The facilities were old and the cleaning and service were poor.The location was just fine.

    Sentiment
    • None
    Content
    • Facilities and Amenities

  • 地點非常好，逛街購物非常方便，步行即可到達各個商場及食肆

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • I would give this place 4.5 stars if I could. It's a great place to stay in, however I wish the rooms had 2 desks instead of just 1, since there's usually more than 1 person using their laptop

    Sentiment
    • Positive
    Content
    • Room Quality and Comfort

  • 出張で利用しました。電車移動にも便利な立地。朝食はまずまず。

    Sentiment
    • None
    Content
    • Location and Accessibility
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Sentiment Analysis (limited preview)
53 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Concorde Hotel Singapore based on online reviews collected from Google Business. The analysis helps Hospitality Consultants, Hotel Managers, Travel and Tourism Analysts, Customer Experience Officers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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