Vida Health User Reviews: Mixed Feedback on Support and Functionality
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    • User Experience Researchers
    • Customer Support Strategists
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    • Healthcare Marketing Professionals
Vida Health User Reviews: Mixed Feedback on Support and Functionality

Unlock Insights: Vida Health User Feedback Analysis

The reviews for Vida Health reveal a mixed experience among users. While some praise the supportive coaches and valuable dietary guidance, others express frustration with technical issues and the app’s clunky interface. Users report challenges in scheduling appointments, long wait times, and poor customer service. Concerns about mandatory health screenings, privacy questions, and lack of accessibility features are common. Despite its potential for improving health, many users feel that the app’s functionality and support need significant improvement. Issues with syncing, food logging, and inadequate responses from health professionals further detract from the overall experience. Positive testimonials highlight personal growth and accountability, suggesting that the service could be beneficial with better execution and user interface design.

Source: App Store Reviews of Vida Health

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Customer Feedback Analysis of Vida Health

Discover vital insights with our Vida Health User Reviews Report. Explore support, functionality feedback, and more.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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  • Great resource

    Vida offers wonderful content and tools to help manage my type 2 diabetes.

    Sentiment
    • Positive
    Content
    • Quality of Coaches
    Jul 27, 2024
  • Asks too many mandatory questions.

    Asks too many mandatory and privacy questions as partvofc the requirements.

    Sentiment
    • Negative
    Content
    • User Experience Issues
    May 24, 2024
  • Awesome Support

    Kayla my health coach is a great supporter and encourager. I appreciate the conversations we have.

    Sentiment
    • Positive
    Content
    • Quality of Coaches
    Jan 07, 2024
  • Service

    Very worst service. Never seen any company like this

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Jun 30, 2023
  • Denise

    Great way to improve your health very helpful if you take the time to help yourself

    Sentiment
    • Positive
    Content
    • Mental Health Support
    Mar 21, 2023
  • Unable to log into Vida

    Until the newest update I had no problem but now I have been unable to login or access the app for the last three days

    Sentiment
    • None
    Content
    • App Functionality and Bugs
    Dec 11, 2022
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Sentiment Analysis (limited preview)
13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Vida Health based on online reviews collected from App Store. The analysis helps Digital Health Product Managers, User Experience Researchers, Customer Support Strategists, Mobile App Developers, Healthcare Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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