Upgrade Trustpilot Reviews Analysis
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Upgrade Trustpilot Reviews Analysis

Upgrade receives mixed reviews on Trustpilot, with positive comments on quick approval, helpful staff, and fast services. However, negative feedback includes issues with account security, misleading information on loan amounts, and difficulties in resolving disputes. Customers appreciate the ease of the loan process but express frustration with customer support and website functionality.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Digital Marketers
  • Product Managers
  • Risk Management Professionals

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Custom Date - May 22, 2024
Featured Content
  • I like that I got approved right away…

    I like that I got approved right away that was helpful was in need of help the only thing I didn't like is that I didnt get what I borrowed that was false hope I borrowed $4000 and got $3800 that was the only downfall

    Sentiment
    • Positive
    Content
    • Loan Approval Speed
    Apr 25, 2024
  • Very simple to apply and you receive a…

    Very simple to apply and you receive a response quickly

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Apr 25, 2024
  • The process was easy

    The process was easy, fast, & efficient. Great experience.

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Apr 25, 2024
  • I have done a loan with you before

    I have done a loan with you before, so when I decided to get another loan I had a good out come so chose this company again. It was easy an fast. Keep up the great services.

    Sentiment
    • Positive
    Content
    • Loan Approval Speed
    Apr 22, 2024
  • Second time very positive experience.

    Since I was a previous user of this service, I like they are quick and efficient. All paperwork done online and with a phone call to an agent that was knowledgeable and very helpful. Very positive experience.

    Sentiment
    • Positive
    Content
    • Loan Approval Speed
    Apr 19, 2024
  • Quick and easy

    The loan process is so simple and quick and I got my funds the same day, everything was amazing!

    Sentiment
    • Positive
    Content
    • Loan Approval Speed
    Apr 19, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Upgrade  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Digital Marketers, Product Managers, Risk Management Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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