Ujjivan Mobile Banking App Review: User Frustration and Technical Challenges
  • 83 users bookmarked
  • Who is this report for?
    • Financial Analysts
    • Mobile App Developers
    • Customer Experience Managers
    • Banking Sector Consultants
    • Digital Transformation Specialists
Ujjivan Mobile Banking App Review: User Frustration and Technical Challenges

Unlock Insights: Ujjivan Mobile Banking App User Feedback Report

The reviews for the Ujjivan Mobile Banking app highlight numerous issues such as login/logout problems, app crashing after recent updates, transaction failures, and overall poor user experience. Users face challenges with basic functions like setting transaction limits, fund transfers, and even opening the app. The app seems to have compatibility issues with iOS devices, especially after recent updates, leading to frustration among users.

Source: App Store Reviews of Ujjivan Mobile Banking

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Ujjivan Mobile Banking

In-depth analysis of Ujjivan Mobile Banking app user feedback highlighting key issues and areas for improvement.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • How can a banking app be so slow?

    What’s the point of sharing feedback? When u didn’t wish to improve? Everyday I have to delete and download the app as and when I access? Why? Don’t u understand the sensitivity of a banking app being so slow and lagging?

    Sentiment
    • Negative
    Content
    • Slow and Lagging Performance
    Oct 16, 2023
  • Services poor

    Verry third class service and charge verry highly from every type services don’t use this bank and all staff have verry powers so not given answer and behaviour fully powerful

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Sep 16, 2023
  • Pain in the backside

    This app is a proverbial PIA. Even with the correct login credentials it locks you out sometimes. If you entered a wrong letter or number, you have to restart the app to proceed. There’s no ‘back’ button

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Jul 08, 2023
  • App doesn’t work when connected to wifi

    First I thought it was my wifi problem but realized thats the case when I connect to any wifi. It just shows the ujjivan logo when i launch the app for a few seconds and then says Network Error, could not connect to the server. It works fine on mobile data. But doesn’t work when connected to wifi.

    Sentiment
    • None
    Content
    • Technical Glitches and Crashes
    May 06, 2023
  • App Ui Bug

    Every feature works but ui had some bug in ios. Header of the any page came down in the middle of the screen while scrolling. This is annoying because it interrupts my work. Kindly fix this as soon as possible. BTW I am using IPhone 13

    Sentiment
    • Negative
    Content
    • User Interface Problems
    Apr 17, 2023
  • IOS App not working after entering otp

    Upon clicking forgot mpin and entering the customer id along with mobile number for otp verification. The app UI is not showing proceed option to validate the OTP and reset my MPIN.

    Please fix this issue at the earliest. I’m former Ujjivan Employee.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 13, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights from HDFC Bank App NRI User Feedback
    App Store Reviews 82
  2. Unlock Insights: Jupiter Money User Feedback Report
    App Store Reviews 85
  3. Unlock Insights: VPBank Securities App Feedback Analysis
    App Store Reviews 77
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Ujjivan Mobile Banking based on online reviews collected from App Store. The analysis helps Financial Analysts, Mobile App Developers, Customer Experience Managers, Banking Sector Consultants, Digital Transformation Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.