Uber App Review: Convenience, Transparency, and Safety
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Uber App Review: Convenience, Transparency, and Safety

Unlock Insights: Uber Customer Feedback Analysis Report

Uber's app is praised for its convenience and transparency in pricing, with drivers being commended for safety and cleanliness. However, some users express concerns about overcharging and unprofessional behavior by drivers. Despite mixed reviews, Uber remains a popular choice for its reliability and ease of use.

Source: Google Play Reviews of Uber - Request a ride

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Customer Feedback Analysis of Uber - Request a ride

Explore our comprehensive Uber app customer feedback analysis, highlighting service, safety, pricing, and more.

Custom Date - Feb 28, 2025
Featured Content
  • Güzel temiz bir yolculuk oldu teşekkür ediyorum

    Sentiment
    • Positive
    Content
    • Safety and Comfort
    Apr 24, 2024
  • Zor taksi bulunuyor bu uygulama adeta ilaç gibi

    Sentiment
    • Positive
    Content
    • Availability and Convenience
    Apr 23, 2024
  • Always trust uber, kind drivers safe rides

    Sentiment
    • Positive
    Content
    • Good Service Experience
    Apr 23, 2024
  • Taksi şoförü 150 TL'lik yola 260 TL aldı sistemde 150 TL yazıyor hakkımı helal etmiyorum Allah bin belasini versin çoluğundan çocuğundan çıksın inşallah allahindan bulsun o parada zehir zıkkım olsun inşallah

    Sentiment
    • Negative
    Content
    • Overcharging Complaints
    Apr 15, 2024
  • Hızlı, saygılı,yardımcı ,güler yüzlü.

    Sentiment
    • Positive
    Content
    • Good Service Experience
    Apr 15, 2024
  • 20 lira hizmet bedeli Türkiye şartlarında fazla

    Sentiment
    • Negative
    Content
    • Pricing Transparency
    Apr 14, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
50 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Uber - Request a ride based on online reviews collected from Google Play. The analysis helps Market Researchers, App Developers, Transportation Professionals, Customer Experience Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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