Mixed Feedback for U-tec Group Inc.: Installation Praise vs. Quality Concerns
Unlock Insights: U-tec Group Inc. Customer Feedback Report

Mixed Feedback for U-tec Group Inc.: Installation Praise vs. Quality Concerns

32920 Alvarado-Niles Rd Ste 220, Union City, CA 94587, United States

U-tec Group Inc. faces mixed feedback, with customers praising easy installation and functionality while others express dissatisfaction with product quality and poor customer service. Common complaints include malfunctioning locks, unresponsive tech support, and issues with the app connectivity. Despite some positive experiences, negative reviews highlight concerns regarding warranty support, product reliability, and overall communication from the company.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • My experience with Ultraloq is quite awesome. They have updated a whole new version of the App in the last few months, i can see more products coming, surely i will try with their products more.

    Sentiment
    • Positive
    Content
    • App Update and Features

  • A friend recommended their products to me, and so far all of the products I bought work great!

    Sentiment
    • Positive
    Content
    • Product Quality and Reliability

  • Installation process is simple and quick. Recommend it.

    Sentiment
    • Positive
    Content
    • Installation Process

  • Amazing smart lock ,super happy with this product, I recommend.

    Sentiment
    • Positive
    Content
    • Product Quality and Reliability

  • I got the pro wifi lock and love it. I had my husband install it, and it's easy to set up and use. We've had it for two weeks, and we're satisfied with this product. Excellent!

    Sentiment
    • Positive
    Content
    • Product Quality and Reliability

  • Virtually no support, I bought their smart lock 8 months ago, its already dead. Finger scanner does not work any more. Its lights stays lite for no reason and battery dies in 3 days.

    Sentiment
    • Negative
    Content
    • Technical Support
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Sentiment Analysis (of 30 reviews)
-6 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for U-tec Group Inc. based on online reviews collected from Google Business. The analysis helps Product Managers, Customer Service Managers, Quality Assurance Specialists, Marketing Analysts, Retail Buyers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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