Mixed Reviews for Travelodge London Central City Road
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Mixed Reviews for Travelodge London Central City Road

1-23 City Rd, London EC1Y 1AG, United Kingdom

Travelodge London Central City Road has received mixed reviews from guests. Positive aspects include a convenient location, friendly staff, and comfortable beds. However, there are concerns about cleanliness, room size, and some specific issues like lack of hot water and slow service. Guests have highlighted both the good and bad aspects of the hotel's amenities, such as the breakfast quality, Wi-Fi charges, and room maintenance. Overall, it seems like a budget-friendly option with room for improvement in various areas.

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  • Standard Travelodge. I like the bar but they can be a little slow to serve when it's late.

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • Great hotel very centralRooms: Great for familyWalkability: Very central to tube

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Really helpful staff clean tidy and quiet with a good restaurant

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • Wonderful staff and pretty decent rooms. Will be back!

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • Wonderful service by Hannah at reception. Thank you Hannah

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • No hot water for 2 days, plus I asked for 2 days for clean towels and never got them

    Sentiment
    • None
    Content
    • Cleanliness and Room Maintenance
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Travelodge London Central City Road based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Marketing Professionals, Travel Industry Consultants, Hospitality Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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