Travelodge customer reviews reveal mixed experiences. While some guests praise the cleanliness, friendly staff, and value for money, others express dissatisfaction with dirty rooms, poor customer service, and booking issues. Specific locations like Chichester Central and Stanhope Road Portsmouth receive positive feedback, while others like Wembley and Witney face criticism. Despite budget-friendly prices, concerns about cleanliness, noise, and parking arise consistently across different Travelodge branches.
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Dive into our comprehensive Travelodge customer feedback report, exploring the highs and lows of guest experiences.
You get what you paid for to be honest. Its cheap & cheerful.
I was lost on M4 near Travel Lodge Swansea- went to get advice - the gentleman at the reception was exceptionally kind .Many thanks for your ikindness and generosity.
I tried very hard to book a room but the website simply did not work. Pretty pictures gave me all the info but no way could I sign in,Book now or anything like that.So I went somewhere else.
Please can someone get in touch with me for charging my double after you said one payment has been declined. This is dishonest and money needs to be repaid !
Travel lodge M4 Eastbound put us up for the night at late notice, great rooms and flexible check in. Very much appreciated and great service at the front desk, thank you.
Room was all alright just a slight problem with the tv remote all in all brilliant service from the staff 👍🏻
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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