Mixed Feedback for The W14 Kensington Hotel
Unlock Insights: The W14 Kensington Hotel Feedback Analysis

Mixed Feedback for The W14 Kensington Hotel

16-22 Gunterstone Rd, London W14 9BX, United Kingdom

The W14 Kensington Hotel offers a mixed experience with guests praising its cleanliness, friendly staff, and convenient location near the tube stations. However, some negative aspects mentioned include noise issues, small room sizes, and occasional cleanliness concerns. Overall, it provides good value for money for short stays with comfortable beds and functional amenities.

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  • Hospitality Consultants
  • Market Researchers
  • Travel Agents
  • Customer Service Trainers

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Featured Content
  • Very good value for money,Very pleasant and professional staff.Hotel close to a metro station.Very quiet and safe neighborhood

    Sentiment
    • Positive
    Content
    • Value for Money
  • Nice hotel well situated ! The room was nice and clean but unfortunately we could hear our neighbours a little too much.

    Sentiment
    • Positive
    Content
    • Noise Levels
  • Excellent service and staff, especially Pinkesh is the best one I met in London. Thank you for all.

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • Good hotel for short holidays. Central location with good subway connections.Rooms small but well equipped. Absolutely ok in terms of price.

    Sentiment
    • Positive
    Content
    • Value for Money
  • Even room is small, the room, beds and toilet are clean. It's a good place to stay. Near tube station.Safety: Good.

    Sentiment
    • Positive
    Content
    • Room Cleanliness
  • Great hotel,modern rooms and lots of hot water

    Sentiment
    • Positive
    Content
    • Room Cleanliness
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for The W14 Kensington Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Market Researchers, Travel Agents, Customer Service Trainers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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