Luxurious Stay with Outstanding Service and Unique Cocktails in Central London
Unlock Insights: The London EDITION Customer Feedback Report

Luxurious Stay with Outstanding Service and Unique Cocktails in Central London

10 Berners St, London W1T 3NP, United Kingdom

The London EDITION is praised for its outstanding service, beautiful decor, and convenient location. Guests enjoy the professional and friendly staff, delicious breakfast at Berners Tavern, and unique cocktails at the speakeasy. The hotel's ambience, cozy rooms, and top-notch customer service set it apart. Some guests mention minor issues like slow service or noisy reception but appreciate the overall experience. Highlights include the exclusive Punch Room, trendy lobby bar, and excellent dining options. The hotel's staff receives high praise for going above and beyond to ensure a memorable stay.

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Featured Content
  • Beautiful hotel in a great location. The service was professional and friendly.

    Sentiment
    • Positive
    Content
    • Hotel Service and Staff Friendliness
  • Best hotel in London! I Love EDITION brand!

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
  • Very nice hotel however the reception is large but most of the space taken up by a bar and activities. Very noisy.

    Sentiment
    • Positive
    Content
    • Room Design and Comfort
  • Servizio eccellente e personale fantastico. Prodotti da bagno Le Labo (che amo follemente). Camere pulite e letto comodissimo!Rooms: Bellissime

    Sentiment
    • Positive
    Content
    • Room Amenities and Facilities
  • 도쿄에디션과는 또다른 느낌이다.컨템포러리하고 헤리티지와 따듯한 느낌의 공간.호텔운영이사의 룸투어는 너무 인상적이었다.반면 라운지에 있던 bar는 다소 딱딱한 응대가...ㅠ유명하다는 레스토랑은 듣던대로 너무 맛나고 환타스틱하다.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
  • Rooms perfect Service good Location lovely

    Sentiment
    • Positive
    Content
    • Room Design and Comfort
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The London EDITION based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Interior Designers, Restaurant Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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