Luxurious & Recommended: The Langham, Chicago Downtown Hotel Reviews
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Luxurious & Recommended: The Langham, Chicago Downtown Hotel Reviews

Unlock Insights: The Langham, Chicago Customer Feedback Report

330 N Wabash Ave, Chicago, IL 60611, United States

The Langham, Chicago stands out as a luxurious and highly recommended hotel in downtown Chicago. Guests praise the elegant rooms, exceptional service, and convenient location near the Chicago River. The staff's professionalism and attention to detail are highlighted, along with positive mentions of the wellness facilities, including the gym, pool, and spa. Some reviews mention specific incidents, like a disappointing spa experience, but overall, the hotel receives high praise for its upscale atmosphere and child-friendly amenities. The Club Lounge is recommended for its food offerings and river views. Guests also appreciate the hotel's suitability for weddings and special occasions, emphasizing the attentive and accommodating staff.

Source: Google Business Reviews of The Langham, Chicago

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Customer Feedback Analysis of The Langham, Chicago

Discover the luxury of The Langham, Chicago with our detailed customer feedback analysis. Essential insights for industry professionals.

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  • Great place. Cool interior, not overly decorated. Nice gym, wellness, pool, spa,… very friendly staff. Impeccably clean

    Sentiment
    • Positive
    Content
    • Service Quality

  • Beautiful Hotel and the staff is amazing, always there to help. Concierge has some great recommendations!

    Sentiment
    • Positive
    Content
    • Service Quality

  • Amazing Hotel in Downtown Chicago! Great location, lovely view, great for business or vacation trip. Highly recommend!

    Sentiment
    • Positive
    Content
    • Location and Surroundings

  • Very pleased with our whole stay. The staff in The Lanham is top notch. The service is like no other. If you want to really get what you pay for then look no further. Trust me!

    Sentiment
    • Positive
    Content
    • Service Quality

  • By far the best hotel in Chicago! I will never cheat on them. Everything was top tier from check-in to check-out. Thank you LANGHAM CHICAGO!

    Sentiment
    • Positive
    Content
    • Service Quality

  • Wonderful hotel. Every detail is decadent. Highly recommend for a couples weekend away or a trip with the kids. The beds are super comfortable and they have turn down service twice a day. Wouldn’t stay anywhere else in Chicago. Two thumbs up.

    Sentiment
    • Positive
    Content
    • Room Quality and Comfort
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Sentiment Analysis (limited preview)
94 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Langham, Chicago based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Event Planners, Marketing Specialists, Customer Experience Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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