Unlock Insights: The Godfrey Hotel Chicago Feedback Analysis
๎127 W Huron St, Chicago, IL 60654, United States
Mixed reviews characterize The Godfrey Hotel Chicago, with positive comments highlighting the convenient location, cleanliness, and friendly staff, offset by complaints about loud music, room maintenance issues, unhelpful staff, and slow Wi-Fi. Guests appreciate the hotel's amenities such as the rooftop bar, but some encounter problems with room conditions and noise disturbances, impacting their overall experience. While some reviewers praise the hotel's service and location, others express disappointment due to various issues during their stay.
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Absolute dump for the money. You're better off at a chain. Nothing worked in the room, and the internet is garbage.
Sentiment
Negative
Content
Room Facilities and Amenities
Safety: One of the safer areas of the city.Walkability: Right in the middle of a very good section of downtown. Easy walk to restaurants and entertainment. Short Uber ride to many of the places that you come to Chicago to see
Sentiment
Positive
Content
Hotel Location and Convenience
The hotel was nice. The staff was terrible. The twins checking in were just fine, but the idiots that staffed the counter after that were enough to make me never want to stay in Chicago again. Well done Illinois for the glorious welcome. You really need improvement.
Sentiment
Negative
Content
Staff Friendliness and Service
Pretty average. Bed is awful, WiFi is awful. The rooms are a touch dated and run down but not bad. At least the heat works good and the views are nice. Fine for a short work trip I guess.
Sentiment
None
Content
Room Facilities and Amenities
Being carried up to our room was worth the extra $75. Great place!
Sentiment
Positive
Content
Room Facilities and Amenities
The rooms were clean and nice but the night front desk wasnโt helpful at all and was extremely rude he didnโt even try to explain or welcome usRooms: Clean
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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