Negative Reviews Highlighting Noise, Uncleanliness, and Staff Issues at The Gallivant Times Square
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Negative Reviews Highlighting Noise, Uncleanliness, and Staff Issues at The Gallivant Times Square

Unlock Insights: The Gallivant Times Square Review Analysis

234 W 48th St, New York, NY 10036, United States

Guests of The Gallivant Times Square left overwhelmingly negative reviews, citing issues like noise disturbances, unclean rooms, rude staff, lack of amenities, and maintenance problems. Common complaints included loud elevators, dirty bathrooms, cold showers, and small, outdated rooms. Despite the convenient location near Times Square, many guests expressed regret over choosing this hotel, emphasizing poor value for money and recommending other accommodations in the area.

Source: Google Business Reviews of The Gallivant Times Square

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Customer Feedback Analysis of The Gallivant Times Square

Insightful analysis of negative reviews at The Gallivant Times Square, uncovering issues with noise, cleanliness, and service.

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  • Péssima experiência.Quarto sempre sujo, atendimento mal educado e o chuveiro sai uma água preta de tempos em tempos. Tentamos reclamar e não adiantou nada. Não recomendo!Rooms: Sujo, limpeza mal feita.

    Sentiment
    • Negative
    Content
    • None

  • Do not stay here. Horribly loud elevators and cleaning staff. You will not sleep well. Dirtyrooms. The bed sheets were stained. It was so gross here. I had to get my room switched.The front-end employees are good.

    Sentiment
    • Negative
    Content
    • None

  • 2泊しました。2階の部屋で夜中、下のレストランがクラブになり朝4時までノイズと振動で寝られません。二日目朝クレーム入れて部屋を変えるはずだったのに、外出から帰ったら夜のスタッフに空き部屋が無いと嘘を付かれ変えてもらえず寝られませんでした。アメニティにあるコーヒーメーカーや水もフロントにも部屋にも無いです。TVのリモコンもない。何のためのTV？Agodaからbookしたのでそちらにもクレーム入れようと思うくらい最悪の夜でした。結構いい値段なのにこれならB&Bのがマシです。

    Sentiment
    • Negative
    Content
    • None

  • Stayed last week love the lobby and staff are very friendly room very clean and nice overall it’s worth itWalkability: Very close to time square few blocks away

    Sentiment
    • Positive
    Content
    • None

  • Do not stay here. You will hate it. The hotel is old and falling apart. Everything is broken. We changed the room 3 times and still had issues. Stay somewhere else.

    Sentiment
    • Negative
    Content
    • None

  • Posizione dell’hotel ottima ma camere molto piccole . Receptionist scortese e arrogante

    Sentiment
    • Negative
    Content
    • None
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Sentiment Analysis (limited preview)
-66 Net Promoter
Score
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