The Farmer's Dog receives mixed reviews. While some customers praise the improvement in their dogs' health and energy levels, others complain about billing practices, packaging inconsistencies, and dogs not liking the food. Positive feedback highlights increased energy, weight loss, improved coat condition, and better overall health. However, negative reviews mention billing issues, unsatisfactory customer service, unexpected charges, and dogs experiencing digestive problems.
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Having the option to access customer service via SMS is a game-changer. Genaro assisted me with my inquiry in just two minutes, and I’ve never been so impressed with customer service before. Highly recommended for its efficiency and convenience!
Sentiment
Positive
Content
Customer Service and Experience
Apr 30, 2024
Messy, expensive
Messy expensive, pup didn't like it I didn't like it. Not worth the money. Plus takes up 3/4 of your freezer 😳
Sentiment
Negative
Content
Cost and Affordability
Mar 21, 2024
My dog loves it! Very heathy food!
My dog is 14 and she just lost her brother a few weeks ago and wouldn’t eat anything. We finally tried The Farmer’s Dog and she loves it!! I read up on the ingredients etc so now we won’t feed her anything else! It’s really worth the cost. Customer service is beyond amazing!!
Sentiment
Positive
Content
Food Quality and Health Benefits
Feb 15, 2024
Did not accept certain debit card
My mother wanted to try using farmers dog. Unfortunately they don’t accept certain cards for payment even if it’s a debit card. They were quick to respond and their food is awesome but they should find a way to accept other types of payment.**note** It is not a prepaid card
Sentiment
None
Content
Billing and Subscription Practices
Feb 08, 2024
My puppy is so happy
Oh my. This is the so very best I could have ever done for my puppy. He is so much better and active. I love you Farmers Dog
Sentiment
Positive
Content
Food Quality and Health Benefits
Feb 08, 2024
Do not recommend
I signed up for the trial of the farmers dog. I was not satisfied, and before my trial ended they prematurely, charged my card and I did not authorize it. Do not recommend this company.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for The Farmer's Dog based on online reviews collected from Trustpilot. The analysis helps Pet Food Manufacturers, Veterinarians, Pet Retailers, Dog Nutritionists, Market Researchers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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