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The Espresso Shop: Exceptional Service and Quality Spare Parts for Espresso Machines
  • 70 users bookmarked
  • Who is this report for?
    • Café Owners
    • Coffee Shop Managers
    • Restaurant Procurement Managers
    • Espresso Machine Repair Specialists
    • Hospitality Consultants
The Espresso Shop: Exceptional Service and Quality Spare Parts for Espresso Machines

Unlock Insights: The Espresso Shop's Customer Feedback Report

The Espresso Shop has garnered an excellent reputation with a 4.7/5 rating on Trustpilot, highlighting its outstanding customer service and fast delivery. Reviewers appreciate the extensive range of spare parts available, particularly for La Pavoni machines, and commend the responsiveness of the support team. While most customers are satisfied with their purchases, some have noted issues with product condition upon arrival and shipping costs. Overall, the shop is recognized for providing valuable advice, comprehensive stock, and an efficient online shopping experience, making it a preferred choice for espresso enthusiasts seeking high-quality equipment and support.

Source: Trustpilot Reviews of The Espresso Shop is rated "Excellent"

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Customer Feedback Analysis of The Espresso Shop is rated "Excellent"

Discover why The Espresso Shop scores 4.7/5 on Trustpilot with our detailed customer feedback analysis report.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Good range of equipment and spares

    Good range of equipment and spares. Fast delivery and always helpful.

    Sentiment
    • Positive
    Content
    • Spare Parts Availability
    Oct 19, 2025
  • Product is ok

    Product is okBu transport is very expensive.

    Sentiment
    • Positive
    Content
    • Pricing
    Jun 24, 2025
  • Excelent service .

    Fast delivery . Courteous communication .

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Jun 19, 2025
  • Wonderful service!

    Wonderful service!

    Sentiment
    • Positive
    Content
    • Customer Service
    May 23, 2025
  • Great communication and the parts were…

    Great communication and the parts were delivered in a timely manner.

    Sentiment
    • Positive
    Content
    • Communication
    May 22, 2025
  • Good service delivery was fast they…

    Good service delivery was fast they have all kind of expesso product

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Apr 28, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
93 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Espresso Shop is rated "Excellent" with 4.7 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Café Owners, Coffee Shop Managers, Restaurant Procurement Managers, Espresso Machine Repair Specialists, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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