Mixed Reviews for the Tesla App: Functionality and Connectivity Issues
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Mixed Reviews for the Tesla App: Functionality and Connectivity Issues

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The Tesla app has received mixed reviews from users. While some appreciate its remote access and functionality, others have experienced bugs and connectivity issues. Common complaints include slow loading times, lack of features compared to the car, difficulty in getting a quote, and the removal of certain useful features. Suggestions for improvement range from better scheduling options to a more intuitive interface. Despite these issues, the app is generally praised for its seamless functionality and integration with real-time data.

Source: App Store Reviews of ‎Tesla

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Customer Feedback Analysis of ‎Tesla

Explore in-depth analysis on Tesla App with insights on performance, connectivity, UI and more to enhance user experience.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Laggy

    Starts to be laggy with recent update and the widget seems to be working before but now it is blank and not useful to be added in Home Screen

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 07, 2024
  • Crazy slow at loading

    Takes several minutes everytime in order to load my vehicles. Super frustrating this needs to improve.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 07, 2024
  • Impossible to get tesla insurance quote

    I tried every possible way to get a quote for my tesla model3. The wait time is over an hour and to do it in the tesla app is impossible, even though they say you can.
    I get no help from Tesla at all. Very dissatified.

    Sentiment
    • Negative
    Content
    • Customer Support
    Jan 05, 2024
  • Tesla solar

    Tesla solar app does not show the house and solar details anymore. It is useless

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 03, 2024
  • Where’d the Widget Go!?!?

    The app used to have a widget you could add to your home and lock screens. The latest update removed it. That widget was worth four stars, so now it’s a one star app.

    Sentiment
    • Negative
    Content
    • Widget Functionality
    Jan 01, 2024
  • Update is buggy

    The latest update is buggy. Takes an eternity to load the solar home screen. Worked great prior to the latest update.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 01, 2024
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Sentiment Analysis (limited preview)
-30 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Tesla based on online reviews collected from App Store. The analysis helps Product Managers, UI/UX Designers, Mobile App Developers, Customer Experience Specialists, Automotive Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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