Mixed User Feedback on Swiggy Delivery Partner App Highlights Key Issues
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Mixed User Feedback on Swiggy Delivery Partner App Highlights Key Issues

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The Swiggy Delivery Partner App receives mixed reviews from users. While some express gratitude and find the app useful for earnings, others voice strong complaints regarding payment issues, poor customer support, and difficulties with account management. Specific criticisms include the app being labeled as a scam, with users reporting delayed payouts and issues with account login. Many reviewers suggest that Swiggy's referral system overshadows more critical aspects like incentives and overall service quality. Furthermore, there are calls for better communication and support from the delivery partner team. Overall, while there are positive experiences reported, significant improvements are needed to enhance user satisfaction and address the concerns raised by many delivery partners.

Source: Google Play Reviews of Swiggy Delivery Partner App

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Customer Feedback Analysis of Swiggy Delivery Partner App

Insightful analysis on Swiggy Delivery Partner App with user feedback on payment, support, and app functionality.

Custom Date - Jan 30, 2025
Featured Content
  • It's not login with my number An error comes when I enter my mobile number for otp it's shows something went wrong

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 22, 2025
  • Weekly payment not receive so please don't download this app Zomato services better than Swiggy

    Sentiment
    • Negative
    Content
    • Payment Issues
    Jan 22, 2025
  • Koi bi join mat hona bekar hai bahut just sucking blood of dilevery partners

    Sentiment
    • Negative
    Content
    • User Experience
    Jan 22, 2025
  • Refferal should be a secondary thing and incentive and rate should be primary.. when ever we open the app the first thing we see is popup asking for referal.

    Sentiment
    • Negative
    Content
    • Referral System
    Jan 22, 2025
  • This app fully froud app if you earned extra amount per trip... Sweggy hold your all incentive...

    Sentiment
    • Positive
    Content
    • Feedback on Earnings
    Jan 22, 2025
  • Payout still not credited to my account this is my worst experience from the Swiggy. I've posted review and still not taking any action waste app too bad response too late How many days I want to wait and what are you doing of team and superiors of siddipet Every customer care officer calls and tells you have to wait more 2 or 3 days still no response from Swiggy

    Sentiment
    • Negative
    Content
    • Payment Issues
    Jan 22, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
14 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Swiggy Delivery Partner App based on online reviews collected from Google Play. The analysis helps App Developers, Customer Service Managers, Market Researchers, Product Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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