Positive Customer Feedback for Strong Home Mortgage, LLC
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Positive Customer Feedback for Strong Home Mortgage, LLC

Strong Home Mortgage, LLC receives overwhelmingly positive feedback from customers, highlighting excellent communication, knowledgeable loan officers, quick closing processes, and competitive rates. Customers appreciate the personalized service, transparent communication, and efficient handling of mortgage applications. Loan officers like Evan, Darren, Brandon, and Sam are specifically praised for their professionalism and expertise. However, there are a few negative reviews mentioning issues with certain loan officers and delayed processes. Overall, Strong Home Mortgage is recommended for its customer service and efficient mortgage processing.

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  • Mortgage Brokers
  • Real Estate Agents
  • Financial Advisors
  • Customer Experience Managers
  • Marketing Professionals

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Custom Date - May 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Andy was wonderful to work with

    Andy was wonderful to work with! Very knowledgeable, personable and got our loan closed very quickly. Thanks again!

    Sentiment
    • Positive
    Content
    • Efficient and Smooth Process
    Feb 11, 2024
  • Avoid Strong Home Mortgage for Your…

    Avoid Strong Home Mortgage for Your Home Loan Needs:I strongly advise against working with Strong home Mortgage for your home loan needs. Initially, they entice you with the promise of ZERO closing costs and lender credits during the first call. However, the reality is far from what they claim.Once you're hooked, they begin adding additional costs, justifying them as lender fees beyond their control. This bait-and-switch tactic is both deceptive and unethical. As a borrower, you deserve transparency and honesty throughout the loan process, which Stronghome Mortgage fails to deliver.Save yourself the frustration and disappointment by seeking out a more reputable and transparent mortgage provider. Strong Home Mortgage's practices are unacceptable, and I cannot in good conscience recommend them to anyone seeking a home loan.

    Sentiment
    • Negative
    Content
    • Unsatisfactory Experience - Communication Issues
    Feb 07, 2024
  • Highly Recommend Strong Home Mortgage.

    Strong Home provided me a no-nonsense rate and straight forward processing. Keith Mello was excellent in guiding me, and was honest and reasonable all along. We went from prequalifying to closing in 10 days, this is what I call as next generation home financing.

    Sentiment
    • Positive
    Content
    • Fast Closing Process
    Jan 23, 2024
  • Evan Pruzan was great to work with

    Evan Pruzan was great to work with. He helped us to stay well informed and had excellent communication with us. Best experience we have ever had in purchasing a home. We highly recommend Evan and Strong Home Mortgage.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jan 08, 2024
  • I really enjoyed working with Brandon…

    I really enjoyed working with Brandon Cobb. He was communicative, helpful, and reliable. He never felt pushy or self-interested.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Dec 22, 2023
  • Andy provided excellent guidance and…

    Andy provided excellent guidance and answered all questions over months and many unplanned changes. The final process went smoothly due to his effort! He was the most important individual on our team.

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Dec 13, 2023
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Strong Home Mortgage, LLC  based on online reviews collected from Trustpilot. The analysis helps Mortgage Brokers, Real Estate Agents, Financial Advisors, Customer Experience Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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