User Experiences with Stripe: Major Complaints and Concerns
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  • Who is this report for?
    • Financial Analysts
    • Product Managers
    • Customer Experience Specialists
    • Risk Management Officers
    • Startup Founders
User Experiences with Stripe: Major Complaints and Concerns

Unlock Insights: Stripe User Feedback Analysis Report

The reviews of Stripe reflect a considerable dissatisfaction among users, particularly concerning account management and customer service. Many users report abrupt account closures without clear explanations, retention of funds, and slow or unhelpful responses from support teams. Common complaints include difficulties in accessing payments and the handling of fraudulent transactions. Some users noted the initial ease of using Stripe for payments, but this is overshadowed by negative experiences. Positive feedback exists, but it is significantly outnumbered by the frustrations expressed, indicating a need for Stripe to improve its communication and operational transparency to regain customer trust.

Source: Trustpilot Reviews of Stripe 

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Customer Feedback Analysis of Stripe 

Insightful analysis of Stripe user feedback, covering major complaints and concerns. Essential for business decision-makers.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Great experience

    Great experience, no complaints

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 26, 2024
  • Fast, accurate service

    Representative was understanding and helpful. He took care of the problem quickly.

    Sentiment
    • Positive
    Content
    • Customer Support Issues
    Nov 26, 2024
  • Great customer support

    Great customer support. Quickly gets back with you.

    Sentiment
    • Positive
    Content
    • Customer Support Issues
    Nov 26, 2024
  • fast and sure,the costumer no want lost time

    the costumer very happy

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 26, 2024
  • Will not payout

    The will find a reason to avoid payouts, they will keep your money for no legal reason.

    Sentiment
    • Negative
    Content
    • Funds Withholding
    Nov 23, 2024
  • Żenada przelewy wieki ida

    ƻenada przelewy wieki ida

    Sentiment
    • Negative
    Content
    • Service Reliability
    Nov 21, 2024
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Sentiment Analysis (limited preview)
-47 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Stripe  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Product Managers, Customer Experience Specialists, Risk Management Officers, Startup Founders to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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