Mixed Sentiments Towards Strava App
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Mixed Sentiments Towards Strava App

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Mixed sentiments towards Strava: users appreciate its motivating features but express frustration over subscription costs, inaccurate location tracking, glitchy interface, and lack of customer support. Complaints about pricing strategies, functionality changes, and app performance are recurrent.

Source: App Store Reviews of Strava: Run, Bike, Hike

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Customer Feedback Analysis of Strava: Run, Bike, Hike

Explore the nuanced user feedback on Strava App with insights on subscription, accuracy, and customer service.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Needs for May '24

    Allow user to select a preferred sport.

    Allow user to preview a route with a video, in the same way user can play a video of a completed activity.

    Sentiment
    • None
    Content
    • App Functionality and Notifications
    May 29, 2024
  • Add a star/unstar option

    I shouldn’t have to unstar my routes individually to clean up what routes load on my GPS. Cmon. Add an option to drag and drop or star unstar all.

    Sentiment
    • Negative
    Content
    • Route Planning and Safety
    May 26, 2024
  • Great App

    I love keeping track of my workouts and fitness progress. It’s a nice way to keep up with family and friends too!

    Sentiment
    • Positive
    Content
    • User Experience and Interface
    May 23, 2024
  • Ride buddy!

    Strava is my ride buddy! Love it’s on Apple Watch. Challenges and clubs are super exciting capabilities in the app.

    Sentiment
    • Positive
    Content
    • App Functionality and Notifications
    May 23, 2024
  • Great app-Needs dark mode

    Great physical tracking app, needs a dark mode for iOS.

    Sentiment
    • Positive
    Content
    • App Functionality and Notifications
    May 23, 2024
  • Not worth the subscription money

    Location tracking is not even remotely accurate. Multiple issues trying to recall routes as well. I won’t be renewing the sub. Bummer

    Sentiment
    • Negative
    Content
    • Accuracy and Tracking
    May 22, 2024
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Sentiment Analysis (limited preview)
3 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Strava: Run, Bike, Hike based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, UX/UI Designers, Marketing Professionals, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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