Critical Review Analysis of Stash Investment Platform
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Critical Review Analysis of Stash Investment Platform

Stash, an investment platform, faces severe criticism for alleged scams, subscription issues, poor customer service, and account lockouts. Customers report unauthorized charges, refund delays, and difficulty in canceling subscriptions. The company's requirement of sensitive document uploads, confusing account policies, and lack of responsiveness contribute to negative experiences. Users warn against investing due to perceived predatory practices, subscription traps, and withdrawal challenges. Stash is accused of retaining funds, freezing accounts, and exhibiting unprofessional conduct, leading to widespread dissatisfaction.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Terrible company

    Terrible company. Stay as far away as possible. Charged me 2 1/2 years of subscription fees after cancelling.

    Sentiment
    • Negative
    Content
    • Subscription Fees
    Mar 20, 2024
  • Stash🗑💔

    FUI ENGANADO POR ESTAS PESSOAS, SÃO MAL, TENHO NOME DE AJUDA NO MEU PERFIL, SOU AJUDA PARA OBTER AJUDA

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 24, 2023
  • Photo

    There is no use in waiting for greater loss given my experience here. My profile photo is currently on the winning team!

    Sentiment
    • Negative
    Content
    • Investment Experience
    Nov 01, 2023
  • They made me $50 in 5 years

    They made me $50 in 5 years. Don't waste your time or money like I did.

    Sentiment
    • Negative
    Content
    • Investment Experience
    Oct 04, 2023
  • Stash took 80 then closed my account…

    Stash took 80 then closed my account for there mistake worst company I have ever dealt with other than current

    Sentiment
    • Negative
    Content
    • Account Closure
    Aug 12, 2023
  • They drained my account and then…

    They drained my account and then charged me $3 a month pulled from my bank for 3 years on an account with $0

    Sentiment
    • Negative
    Content
    • Subscription Fees
    Jul 20, 2023
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Sentiment Analysis (of 30 reviews)
-90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Stash  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Investment Advisors, Customer Experience Managers, Regulatory Compliance Officers, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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