Mixed Customer Feedback for Star Health Insurance
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    • Healthcare Administrators
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Mixed Customer Feedback for Star Health Insurance

Unlock Insights: Star Health Insurance Feedback Analysis

Star Health receives mixed reviews from customers. While some praise the quick cashless service and ease of claiming, others criticize the poor customer support, slow app, and lack of response to reimbursement requests. Customers highlight issues with the sales department, claim processing delays, unhelpful behavior post-purchase, and difficulty in contacting the company. Despite some positive feedback on the services, negative experiences with policy sales, app functionality, and reimbursement processes stand out.

Source: Google Play Reviews of Star Health

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Customer Feedback Analysis of Star Health

Uncover insights from Star Health Insurance feedback analysis. Make informed decisions with our comprehensive report.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Go for some other policy because this is the most useless one with ofcourse a useless application too. HDFC, ICICI Lombard, Tata AIG are some good insurance brands. Seriously this one doesn't even deserve one star.

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    Aug 06, 2024

  • Super

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 06, 2024

  • Since I was reading a lot of reviews abt your app and customer support, it's continuously 1 star for your service , I wonder wat is stopping u to improve ur quality of staff and service , we ppl trust star and invest our money to get the best service on time but unfortunately this doesn't make sense for u.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Aug 06, 2024

  • bakwas not supported no mail answers timely plz ignore policy

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Aug 05, 2024

  • Good service & imediate response thanks to all ur team

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 04, 2024

  • If you are thinking to take this insurance please don't they will not do the reimbursement even through if you mail them they will not answer. They will feel us helpless even for 20000 Rupees. Please take your right decision and right insurance not this fake insurance.

    Sentiment
    • Negative
    Content
    • Claim Processing and Reimbursement
    Aug 04, 2024
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Sentiment Analysis (limited preview)
-14 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Star Health based on online reviews collected from Google Play. The analysis helps Insurance Agents, Healthcare Administrators, Marketing Professionals, Customer Service Managers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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