Exceptional Service and Delicious Food: St Martins Lane Hotel London Reviews
Unlock Insights: St Martins Lane Hotel London Feedback Report

Exceptional Service and Delicious Food: St Martins Lane Hotel London Reviews

45 St Martin's Ln, London WC2N 4HX, United Kingdom

St Martins Lane Hotel in London receives rave reviews for its exceptional service, friendly staff, delicious food, and great location. Guests highlight the excellent service provided by employees like Cleverson, Juliana, Manuel, Visar, and others. The afternoon tea, drinks, and dinner options are particularly praised, with specific mentions of the wonderful staff members who made the experiences memorable.

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  • Hospitality Consultants
  • Travel and Tourism Marketing Professionals
  • Hotel Managers and Owners
  • Customer Experience Strategists
  • Food and Beverage Managers

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Fabulous hotel in a great location. Every staff member I came across was nothing but helpful and friendly.

    Sentiment
    • Positive
    Content
    • Service Excellence

  • Lovely afternoon tea here with creative dishes and cheeky decor. Skender served and did a fantastic job.

    Sentiment
    • Positive
    Content
    • Dining Experience

  • What an amazing hotel. Visar was a treat helping with my luggage and getting me all signed in.

    Sentiment
    • Positive
    Content
    • Hospitality and Welcoming Staff

  • Cleverson simple the best , nice service , good drinks ! Thx for all !

    Sentiment
    • Positive
    Content
    • Bar Service and Cocktails

  • Cleverson was responsive in my service. Will be back more often! 👏🏻👏🏻

    Sentiment
    • Positive
    Content
    • Bar Service and Cocktails

  • What an experience! I loved the afternoon tea, especially the politeness of Juliana and Manuel.

    Sentiment
    • Positive
    Content
    • Afternoon Tea Experience
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for St Martins Lane Hotel London based on online reviews collected from Google Business. The analysis helps Hospitality Consultants, Travel and Tourism Marketing Professionals, Hotel Managers and Owners, Customer Experience Strategists, Food and Beverage Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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