Square US: Mixed Reviews Highlight Strengths and Concerns
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  • Who is this report for?
    • Small Business Owners
    • Retail Managers
    • E-commerce Entrepreneurs
    • Financial Analysts
    • Customer Experience Managers
Square US: Mixed Reviews Highlight Strengths and Concerns

Unlock Insights: Square US Trustpilot Feedback Analysis

Square US has received a mix of feedback from users, with an average rating of 4.3 out of 5 on Trustpilot. Many users appreciate its user-friendly platform, efficient customer service, and its ability to facilitate business operations. Positive remarks highlight features like ease of use, security, and timely money transfers. However, some users express frustration over account holds, unexpected reviews, and difficult customer service experiences. Issues like fund accessibility and account deactivation have caused dissatisfaction among several small business owners. Overall, while many find great value in Square's offerings, there are concerns regarding its reliability, especially for new businesses.

Source: Trustpilot Reviews of Square US is rated "Excellent" with 4.3

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Customer Feedback Analysis of Square US is rated "Excellent" with 4.3

Discover key insights from Square US's Trustpilot ratings: user experience, customer support, and more in our report.

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Custom Date - Apr 24, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Square had great products and services

    Square had great products and services that fits any business.

    Sentiment
    • Positive
    Content
    • Product Features
    Mar 17, 2025
  • I have yet to have an issue with Square…

    I have yet to have an issue with Square 8 to 9 years into our relationship.

    Sentiment
    • Positive
    Content
    • Service Reliability
    Mar 17, 2025
  • Very content with their service!

    Very content with their service!

    Sentiment
    • Positive
    Content
    • User Experience
    Mar 17, 2025
  • Great I would recommend square to every…

    Great I would recommend square to every business owner smooth easy to use

    Sentiment
    • Positive
    Content
    • User Experience
    Mar 17, 2025
  • Excellent service

    Excellent service! I love using this app for my Clients wanting to use debit/credit

    Sentiment
    • Positive
    Content
    • User Experience
    Mar 16, 2025
  • It has helped me stay in business

    It has helped me stay in business. And the more learn about it the more I like it.

    Sentiment
    • Positive
    Content
    • Business Growth
    Mar 16, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Square US is rated "Excellent" with 4.3 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Small Business Owners, Retail Managers, E-commerce Entrepreneurs, Financial Analysts, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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