Smallwood Home: Quality Products and Outstanding Customer Service
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Smallwood Home: Quality Products and Outstanding Customer Service

Smallwood Home receives overwhelmingly positive feedback regarding their products and customer service. Customers highlight the excellent quality of frames and prints, fast shipping, and responsive support. The company is praised for promptly resolving issues such as damaged items or order mistakes, showcasing a strong commitment to customer satisfaction.

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  • Business Strategists

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Custom Date - May 25, 2024
Featured Content
  • Turning our adventures into Art

    This has been the sixth or seventh order from Smallwood. Our home is filled w memories of our adventures together, all made possible by Smallwood Home.Thank you!!!❤️❤️

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 25, 2024
  • Shelby was great to help and fixed the…

    Shelby was great to help and fixed the issue right away and it was SO easy! I loved the fast response as well!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 24, 2024
  • Beautiful!

    Beautiful!! I had one picture that was messed up. I immediately contacted Smallwood representative and with in minutes, problem solved and replacement was perfect.

    Sentiment
    • Positive
    Content
    • Issue Resolution
    Apr 21, 2024
  • Ashley was great!

    Ashley responded so quickly, and helped me update my address before anything got shipped. She was very friendly and communicative. Thank you so much Ashley! :)

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 21, 2024
  • Reese and Shelby 👍🏻👍🏻

    Reese and Shelby showed me fantastic customer service and helped me tremendously in getting my product as I wanted for it was for a special friend.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 18, 2024
  • Fast and Efficient

    Was very fast with responding, and friendly and efficient while helping! Made the process super easy!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 15, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Smallwood Home  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Analysts, Marketing Professionals, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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