User Dissatisfaction with Subscription Model and Functionality of Sleep Cycle App
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User Dissatisfaction with Subscription Model and Functionality of Sleep Cycle App

User feedback on the 'Sleep Cycle' app reveals significant dissatisfaction, primarily due to mandatory subscription models that hinder access to its features. Many users criticize the app for not accurately tracking sleep, often recording noise as sleep time. This has led to frustrations about its reliability and utility. A recent update has caused alarm features to malfunction, making it difficult for long-time users to rely on it. Although some appreciate the sound categorization and AI tracking, the overall sentiment leans toward disappointment over functionality and payment practices. Users are increasingly seeking alternatives as they feel trapped in a subscription model with limited trial access.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • No longer free

    It’s free to download, but after you make an account you have to pay to use the app

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Oct 08, 2024
  • Trash - Cannot use the app without starting a subscription

    Sure you can cancel and use a “limited” version. But this type of app experience is terrible. I’d give it negative a million stars if I could.

    Sentiment
    • Negative
    Content
    • Overall App Disappointment
    Oct 06, 2024
  • NOT free

    Free to install, but you can’t do anything without paying $40/year. Illegal bait & switch.

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Oct 06, 2024
  • My sleep has greatly improved

    I was struggling to get a goods night sleep. A friend told me about this. lol. I’m obsessed! I upgraded to the premium. Now I can hear what I say at night.
    I’ve already had at least a dozen friends sign up. It’s actually addictive.

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 06, 2024
  • Free version inaccessible

    Tried to download this for my kids and it forces you to sign up for a subscription with a 7 day trial just to access. You have to then go cancel the subscription to access the limited free version. Slimy tactics.

    Sentiment
    • Negative
    Content
    • Free Trial Frustrations
    Oct 01, 2024
  • The Lighthouse

    It won’t quit playing when I use the sleep tracker. How do I remove the audio book feature playing by Skaarsgard??! not relaxing, what the update happened pls

    Sentiment
    • Negative
    Content
    • Update Problems
    Sep 29, 2024
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Sentiment Analysis (of 30 reviews)
-47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sleep Cycle - Tracker & Sounds based on online reviews collected from App Store. The analysis helps Product Managers, Mobile App Developers, User Experience Designers, Customer Success Managers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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