Mixed Opinions on Slack Performance: Efficiency Praised, But Issues Highlighted
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Mixed Opinions on Slack Performance: Efficiency Praised, But Issues Highlighted

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Mixed opinions about Slack's performance were shared in the online reviews. Users appreciated its efficiency and customer support, but many complained about slow loading times, notification issues, and bugs affecting communication. Some praised its features, while others found it confusing and lacking basic functionalities. The recent updates received criticism for lagging chats, sync issues, and overall deterioration in app quality. Despite positive aspects like easy navigation and catchup feature, the high cost for multiple users led to suggestions of exploring alternative products like MS Teams.

Source: Google Play Reviews of Slack

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Customer Feedback Analysis of Slack

Explore customer opinions on Slack with our analysis on app performance, features, and more. Ideal for informed decision-making.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • very confusing. far too many features for what's essentially a text message app.

    Sentiment
    • Negative
    Content
    • User Interface
    Jun 26, 2024

  • I can no longer login from my phone. This was working fine a few months ago. I suspect it has something to do with not using Chrome as the default browser.

    Sentiment
    • Negative
    Content
    • App Performance
    Jun 25, 2024

  • very hard to navigate. Can't download or upload things. Can't see the total thread of the conversations.

    Sentiment
    • Negative
    Content
    • User Interface
    Jun 25, 2024

  • Uploads are sluggish or never uploads. It's incredible but using a free service to upload things is faster than this.

    Sentiment
    • None
    Content
    • App Performance
    Jun 25, 2024

  • Huddle on Android does not response or take too much time to start on Xiaomi Redmi Note 13 Pro+

    Sentiment
    • Negative
    Content
    • Huddles Connectivity
    Jun 25, 2024

  • I would give it 5 stars if they ever synced up with android auto or apple car play.

    Sentiment
    • Positive
    Content
    • Features and Functionality
    Jun 24, 2024
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Sentiment Analysis (limited preview)
-7 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Slack based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Managers, IT Consultants, Business Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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